Job Information
Commonwealth of Pennsylvania Clerical Assistant 2 in Harrisburg, Pennsylvania
Reference #: 4368420 THE POSITION The Bureau of Motor Vehicles is hiring a Clerical Assistant 2 that will be responsible for processing basic motor vehicle and driver licensing applications received in messenger services. This position will provide support to the customer service counter area in processing applications received from the general public for basic motor vehicle and driver licensing transactions.
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DESCRIPTION OF WORK In this role the Clerical Assistant 2 will use basic knowledge of Motor Vehicle Code, procedures and regulations adopted by the Department of Transportation pertaining to registration and licensing. This position involves speaking with customers face to face or via telephone. The incumbent will examine and process bureau forms to ensure proper issuance of replacement or corrections to motor vehicle and driver license credentials, research documents to correct customer records, and review insurance suspension letters and determine eligibility requirements to either start or restore from registration suspensions.
The Clerical Assistant 2 will be responsible for cash shortages within the guidelines expressed in Appendix "J" of the Clerical, Administrative, and Fiscal Unit section of the AFSCME agreement, will determine negotiability of checks and money orders, and handle cash transactions and issues necessary change from own cash drawer. The incumbent is also responsible for ensuring that the correct fee waiver code is used and properly documented whenever a fee waiver is necessary to process a customer transaction. Complies with all aspects of the fee waiver guidelines.
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Work Schedule and Additional Information:
Full-time employment, 40 hours per week. Work hours are 7:30am to 4:00pm, Monday - Friday, with a 30-minute lunch. Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,929 (before taxes) You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements: is currently waived for this title. You must be able to perform essential job functions. How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at .
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most quali ied people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.