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Details

• Department: Cardiology

• Schedule: Monday - Friday 8 a.m. - 4:30 p.m., with on-call

• Facility: Medical Group

• Location: Elk Grove Village and Hoffman Estates, IL

• Salary: $69,555.20 - $104,332.80 per year

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.

Responsibilities

Provide physician practice workflow transformation guidance, workflow change management direction, and identifies information gaps in existing clinical processes as they relate to implementation and optimization of electronic medical record systems.

• Guide the adoption and evaluation activities for physician clinic practice sites to identify non-standard or non-compliant workflows and information gaps.

• Assess current system issues and provide training to leverage electronic medical record functionality that supports practice standards and patient outcomes.

• Collaborate with the local leadership and physician clinic practice leadership to enhance the training experience and identify adoption and optimization strategies in order to achieve expected outcomes.

• Provide ongoing electronic medical record application upgrades or new feature training to the physician practices and new associate training.

• Develop and maintain positive working relationships with practice users to ensure optimal utilization of clinical applications.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate'sdegree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

Prior PACS and MUSE is a success factor. Provider training is also highly preferred. A minimum of 3 to 5 years trouble shooting with Providers. Submitting tickets and supporting provider and technicians will be main duties.

This position will require on-site training to providers several times a week for the Elk Grove Village and Hoffman Estates Cardiology offices.

Qualifications:

• A degree in healthcare, IT, or a related field.

• Familiarity with healthcare regulations and standards like HIPAA or HL7.

• Strong problem-solving abilities, communication skills, and attention to detail.

• Prior experience in healthcare IT or clinical systems support.

• Broad diversified understanding of IT and System architect

• Desktop, server, interface, and network

• Understanding of IT architecture of cPAC, rPAC, and Merge hemo

• Understanding of Ascension IT processes and escalation

• Proactive in identifying connectivity vs software vs interface issues and able to problem solve and escalate

Why Join Our Team

Ascension Illinois delivers compassionate, personalized care throughout Chicago and its surrounding suburbs. As one of the largest health systems in Illinois with 15 hospitals and more than 230 sites of care, you will find an environment that allows you to thrive and create a career path you love. Join a diverse team of more than 17,000 associates and more than 600 providers who are dedicated to providing compassionate, personalized care to all.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)