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Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Your Tasks:

• Managing incoming customer service inquiries

• Support for SDK users (C++ and C#) as well as for other software solutions and services

• Identifying sales leads that develop into new projects

• Consulting and supporting the installation, registration, and usage of software

• Supporting Product Management with various tasks. Performance of software tests to discover bugs in actual and upcoming (beta) software versions, documentation of software bugs and enhancements

• Keep records of customer interactions, process customer accounts and file documents

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Detailed Description:

• Completed education in Computer Science or Marine Navigation or Hydrography or similar (bachelor’s or master’s degree)

• Very good English skills in speech and writing

• Basic knowledge in software development, preferably programming languages C++ and C# is of advantage

• Knowledge in Marine Navigation standards and Electronic Navigational Charts is of advantage

• Good knowledge in Windows OS (all versions)

• Basic knowledge in Linux OS (Open SuSe, RedHat, Ubuntu)

• Customer orientation and ability to adapt/respond to different types of characters

• Experienced handling with MS Office products

• Familiarity with CRM systems and practices will be considered as an advantage but is not a must

• Excellent communication and teamwork skills

• Ability to multi-task, prioritize, and manage time effectively

What's in it for you:

• A competitive salary & benefits package

• 28 vacation days

• Access to in-house learning platform - Teledyne University

• Hybrid working model

• Additional health bonus

• Company sponsors your mobility - Profi-ticket/ Job rad/ Parking ticket

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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You may not realize it, but Teledyne enables many of the products and services you use every day .

Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.