Think Beyond The Label Jobs

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Global Product Commercialization

Job Title: Manager, Global Product Management

Overview

MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.

• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise

• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data

• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

We are looking for a seasoned product manager within the Operational Insights Program Global Product Management team. This person will be part of a team of talented product professionals working closely with key stakeholders to ensure product strategy, roadmap and vision are aligned with the go-to-market strategy and product business priorities.

Responsibilities

• Write business requirements and product related documentation.

• Prioritize development efforts as they align against business strategy.

• The overall purpose of role is to liaise with stakeholders to ensure each touchpoint across the customer journey is appealing, efficient and effective.

• Work collaboratively with internal and external stakeholders in identifying, resolving and managing key product questions.

• Manage a wide range of stakeholders to ensure we define optimal solutions and scope the underlying detail that the product must follow to be successful in the market.

• Lead by example with a hands-on approach to demonstrate product management excellence and share best practices.

• Drive meetings, product demos and give presentations to internal and external stakeholders at senior level.

• Use the ability to locate and use relevant data to support performance measurement, tracking, and product insights.

• Build relationships with internal and external stakeholders to garner feedback and, track voice of the customers to improve the product and achieve business goals.

All About You

• Technically sound and can translate business goals and customer needs into product features.

• Ability to deal with ambiguity, able to set goals, influence our strategy and drive initiatives forward to deliver tangible results.

• “Can do’ attitude and feel comfortable taking ownership of tasks and ensuring completion to a high level of quality and rigor.

• Team player, feel comfortable building relationships, working with colleagues with different views, in different locations, levels of expertise, and seniority.

• Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements.

• Proven track record collaborating in cross-functional teams to deliver outstanding products and features.

• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas.

• Good understanding of the Mastercard products & services

Education & Experience:

• Agile product management experience in analytical products and business intelligence solutions, payments, e-commerce, digital or financial services.

• Bachelor’s degree in business or relevant experience

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.