Job Information
Copeland Senior Manager Application Engineering in Gurgaon, India
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Key Responsibilities
Description of duties & activities
1
New Product Qualification –
NBO’s Of AC ,Integrated solutions , Refrigeration , Heat Pump & Flow For North, West & East India
Share technical documentation required by customer
Discussion of test plan & samples
Coordinate with sales for samples & delivery
Coordinate with Customer for sample evaluation / qualification
Address pilot production & post field testing issues
2
Handling Customer Issues, Coordination between Plant / Quality & Customer to share inputs / Resolve Line / Field Issues
Updation of customer issues in oracle service portal
Discussion / visit to customer to understand the issue
Share inputs to customer for resolution after talking to plant / engineering
If needed arrange compressor for tear down & share findings
Coordinate with plan / engineering / customer to plan action for resolution
Coordinate with plant if any mfg related issues reported & arrange for CAPA
3
Training To Customers On Compressor Applications
Prepare a training calendar & identify target customers
Address customer training request & understand the need
Prepare the training material & deliver the training
4
Cold Chain Design Support Based on Sales team / Customer Input
Get inputs from Sales / Team / Customer for heat load calculations
Calculate the heat load based on input received on application & share report
Selection of system components like condensing unit / expansion valve etc
5
Hand Hold Junior Team Members & develop Their Technical Capabilities
Guidance to junior team members on technical issues, handling customers, coordination with plant
Preparation of annual AE plan for NPD, Training etc
Education and Professional Qualifications:
B.E. Mechanical , M Tech Thermal Would Be Preferred. With Exposure To HVAC electronics
Requirements and Attributes:
Should Be From Air Conditioning / Refrigeration Indistry
Should Have hands On experience In HVAC System Testing Or Service
Person With System Engineering , Testing , Service & Technical Support Activity background
Good Communication Skills Sets – Written / Oral
Leader Ship Skill sets – Mentoring , team Working
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity, Equity & Inclusion
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.