Job Information
S&P Global Sr Cloud and Infrastructure Engineer in Gurgaon, Haryana, India
About the Role:
Grade Level (for internal use):
11
You will be part of a talented team of engineers in our Solutions Engineering team that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. The Cloud Engineer will be responsible for supporting a large-scale deployment and all underlying systems related to supporting cloud computing workloads and IT project deployment.
Responsibilities:
Contribute to the success of building and maintaining a world-class cloud infrastructure team, with key objectives in the area’s utilization, availability, capacity, scalability, and performance.
Managing the BAU tasks and release tasks handled by the infrastructure team.
Co-ordinate and carry out periodic system level checks that ensure operational readiness of our systems.
Collaborating with other application and infrastructure service owners to ensure robust service delivery.
Working with external partners, auditors and consultants on risk management and regulatory compliance projects.
Lead and manage change management procedures for the infrastructure and conduct change impact review and analysis.
Developing and implementing service level agreement (SLA) standards necessary for successful IT-enabled business operations.
Managing the ticketing system and change management process for the team.
Provide input to change control implementations, backup and roll-back plans.
Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
Utilize and contribute to robust procedures and processes within the Infrastructure Operations team
Identify and resolve problems with the services and support the resolution of problems in dependent services.
Ensure group adherence to and help mature operational processes (ITIL) and compliance controls.
Manage user access and provision entitlements across various Infrastructure components.
Patch management and plan the schedule of patch deployment across various infrastructure services like OS patching, AWS services patching, network equipment patching etc.
Vulnerability analyses and vulnerability management across OS and Cloud services, with ability to ensure the vulnerabilities are closed in a time bound manner.
Lead problem resolution process to root cause, take initiative in identifying and fixing broken processes in the infrastructure environment.
Adhere to compliance with all security controls and processes and adherence to security policies and standards.
Generate Operations and Service metrics and develop dashboards for services and operational tasks undertaken by the team.
Ensure strong collaboration across the board including internal and cross-divisional teams.
Basic Qualifications:
Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience
AWS Certification and RedHat Linux Certification preferred
7-10 years of experience in Application DevOps automation or Infrastructure Engineering
Experience with AWS managed services
Experience in managing a
Experience in RedHat Linux scripting
Able to work in a diverse team
Required Skills & Experience :
Candidates should have a minimum of 7 years industry experience in a cloud and IT Operations.
Extensive problem solving and debugging skills
Experience in providing services to agreed SLA’s and OLA’s.
Experience with OS/Server Patching and experience in troubleshooting & supporting applications running on Linux.
Experience in working with ServiceNow for Change Management, CMDB, Incidents and Tickets.
Experienced in Problem and Incident Management supporting a large corporation
Experience with working in an ITIL framework
Administer AWS infrastructure including compute, network and storage resources.
Provision compute instances in AWS and manage resource utilization.
Experience with monitoring platforms and configuration management systems
Engineer storage solutions, content replication, meet performance requirements.
Deploy systems monitoring and reporting solutions.
Participate in Risk Assessment reviews, audits.
Maintain network diagrams, systems installation configuration & guides, support procedures and runbook.
Respond to critical production issues and provide immediate workarounds to maintain business continuity.
Infrastructure vuln management and remediation, OS, and cloud vulnerabilities.
Excellent verbal and written communication skills.
About S&P Global Dow Jones Indic e s
At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji .
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
IFTECH202.2 - Middle Professional Tier II (EEO Job Group)
Job ID: 301018
Posted On: 2024-05-22
Location: Mumbai, Maharashtra, India