Job Information
Colorado School Of Mines Enterprise Applications Administrator in Golden, Colorado
Enterprise Applications Administrator
Colorado School of Mines
Salary: $82,800.00 - $95,600.00 Annually
Job Type: Full Time
Job Number: GLA-JR105928-1/25
Location: Golden, CO
Department Information
Engineering a world of possibilities
Colorado School of Mines is seeking an experienced Enterprise Applications Administrator who is ready to take the next step in their career with us!
Our ideal candidate for this critical role must be comfortable supporting a wide variety of applications from Office365 to learning management systems, video content management applications, and information technology service management applications. This position sits on the Application Services team within the Information Technology Department.
The Enterprise Application Administrator is primarily responsible for managing application configuration settings, maintaining application permissions, configuring application for single sign-on (SSO), and resolving technical issues for applications within the Colorado School of Mines enterprise applications portfolio.
In this role, you'll work internally and with third-party vendors to fully integrate applications into our enterprise application landscape by ensuring that they have secure access to the resources needed and can successfully exchange the data necessary for the proper functioning of the applications. Mines is a cloud/SaaS-first organization, and the Enterprise Applications Administrator supports this vision by transitioning existing applications, software, and services to this technology and ensuring new products meet this s
You will establish and utilize best practices, research and resolve complex day-to-day integration and migration issues, gather requirements from vendors and business partners for data migrations and integrations, and build the solutions to meet these requirements.
You will be on a team that contributes toward a healthy and productive environment which thrives on identifying and creating best practices that drive innovation and business improvements.
This is a hybrid work environment requiring regular on-campus presence. Candidates must live in Colorado by their date of hire.
Working outside of normal business hours may be required for this position.
Description of Job
Primary Responsibilities
Enterprise Applications Administration
Configure, implement, and support all functionality for applications as assigned. Ensure that necessary data integrations are in place and functioning properly. Keep track of the certificates associated with Mines applications and ensure they are updated before expiration. Configure, implement, and support SSO and multi-factor authentication (MFA) settings within applications. Analyze, resolve, and respond to service requests and remediate errors as needed. Plan, coordinate, test, and communicate all application changes, upgrades/maintenance schedules, and new enhancements/services. Monitor and test application performance, provide performance statistics and reports, and document and analyze problems. Manage users and user permissions within applications and ensure that appropriate access is granted. Implement and maintain proper security permissions and practices within all managed applications. Work with IT business operations staff to ensure proper licensing is purchased and renewals are processed promptly.
Solution Analysis and Engineering
Collaborate with business stakeholders to translate business needs into functional requirements in a way understood by IT and business teams. Work with stakeholders to take functional requirements and design end-to-end solutions which meet their needs Work on projects as assigned providing application and technical support. Aid in the development and testing of new features and offerings. Enable innovation through process improvement, workflow, and automation initiatives. Ensure ongoing complianc with applicable regulatory requirements and internal policies and procedures.
Knowledge Management and Training
Prepare internal and external support documentation to build a current and relevant knowledge base related to the applications supported. Revisit published documentation regularly to ensure content accuracy and relevancy. Cross-train team members on managed applications.