Job Information
The Cigna Group Broker Sales Executive in Glasgow, United Kingdom
Broker Sales Executive
Location – Glasgow (Hybrid working model)
Competitive salary plus uncapped earnings
Do you want to work for a Global company that offer career progression?
Are you motivated to work within a target driven role with an opportunity to earn uncapped bonus?
Do you have exceptional interpersonal skills with good verbal and written communication?
Do you thrive in a Business to Business role and enjoy building strong relationships with stakeholders/brokers?
We are looking for a highly motivated, focused individual to join this rapidly expanding Broker Sales team. You will have the opportunity to work for a forward thinking and progressive organization, within a dynamic team environment where there are excellent progression opportunities.
Reporting directly to the Broker Sales Team Manager, you will be responsible for managing your own Broker relationships with a view to growing the existing book of business.
You will also be responsible for identifying and winning new partnerships by undertaking proactive outbound call campaigns.
In addition, this role will be involved in supporting across all areas of Broker Service to ensure that we continue to drive our focus on Customer Centricity and deliver on the following duties & responsibilities:
Strive to achieve company KPIs across Sales
Communicate effectively with team and senior management
Provide the highest levels of broker support, striving for first contact resolution
Ensure that all operating procedures and regulations are followed in line with FSA and Cigna guidelines
Monitor turn-around times to ensure contacts are settled within required time scales
Build relationships with internal departments to ensure all resources are utilized to the benefit of the Broker
Actively support all team members and provide resource to enable all operational goals to be achieved
Experience Required:
Experience within a Customer Service/ Contact Centre environment is essential
Be able to demonstrate experience working within a team environment
Experience of working in a multilingual capacity would be beneficial – fluency in French would be an advantage
2 years sales experience is preferred however not essential – full sales training will be provided
Outbound sales experience or a good knowledge of insurance products is preferred
A proven track record of success
Skills and Qualities:
Ability to work under own initiative and be proactive in recommending and implementing process improvements.
Ability to organise, prioritise and manage workload to meet individual and team targets
Ability to quickly identify customer needs in a professional and confident manner
Ability to exercise judgement
Maintain a positive attitude and good work ethic
Be flexible and open to change
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.