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Please see Special Instructions for more details.

Applicants should be prepared to upload a cover letter and resume. In addition, applicants should be prepared to supply contact information (email address and phone number) for three professional references, one of which must be supervisory. References will be contacted at the time of invitation to campus interviews.

For guaranteed consideration, applications must be received by December 1.

Vacancy Announcement

Position Information

Campus Title Network Analyst

Department Computing & Information Technology

Position Summary

This is an exciting opportunity for a new college graduate or someone with experience who wants to grow their skills!

Computing and Information Technology at SUNY Geneseo seeks to hire a Network Analyst to join the Network & Information Security Operations group. The network analyst provides support and maintains the Cisco Telephony, campus wired and wireless network, and various security devices.

Summary of Responsibilities

• Installation and administration of Cisco telephony services.

• Provide support and administration for campus wired and wireless networking.

• Supporting network switching and routing.

• Provide support and administration for FortiGate firewalls and other security technology.

• Supporting Microsoft 365 collaboration and Cisco Webex.

• Manage security of supported services.

• Provide integration between supported services.

• Provide customer support for services.

• Learn and improve skills related to supported services and operating systems including Cisco IOS , GitHub, JIRA , and others.

Salary: $64,000 – $70,000 commensurate with experience.

Required Qualifications

Minimum Qualifications:

• Bachelor’s degree in a related field by time of appointment

• Demonstrated analysis and problem-solving skills

• Demonstrated ability to grow and learn

• Experience administering and supporting networking and computing technology.

• Ability to troubleshoot complex technical problems involving multiple systems, networking, and services

• Excellent communication skills

• Demonstrated commitment to fostering a diverse and inclusive working/teaching environment

• Ability to work evenings and weekends on an occasional basis to support critical issues and project upgrades

  Preferred Qualifications

• Experience providing IT customer support.

• Experience managing Cisco telephony services.

• Experience managing Cisco networking and Meraki WiFi.

• Experience managing FortiGate firewall services.

• Experience using scripting languages to automate tasks

  License/Certification

  Other Skills Required

  Supervision Received

This position reports to the Director for Network & Information Security Operations. The Network Analyst works independently under the direction of the director. The director routinely meets 1:1 to provide guidance and direction for their work.

Supervision Exercised

The Network Analyst will take a leadership role in managing projects and small teams of colleagues.

Posting Details

Posting Details

Posting Number S382

Number of Vacancies 1

Line # to be filled 46827

Full or Part-time Full-Time

Appointment Type Term

Anticipated Appointment Start Date 02/13/2025

Job Posting Date 11/06/2024

Apply By 12/01/2024

Job Posting Closed Date

Open Until Filled No

Salary $64,000 - $70,000

Special Instructions to Applicant

Applicants should be prepared to upload a cover letter and resume. In addition, applicants should be prepared to supply contact information (email address and phone number) for three professional references, one of which must be supervisory. References will be contacted at the time of invitation to campus interviews.

For guaranteed consideration, applications must be received by December 1.

About SUNY Geneseo

Mission Statement

We are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning.

Vision

We will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society.

Values

The Geneseo campus community is guided by our beliefs in and commitments to the following values:

• Learning: Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth.

• Creativity: Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving.

• Belonging: Welcoming a diverse campus community that supports and celebrates

different identities, promotes equity and inclusion, and respects the ideas and

contributions of each individual.

• Civic Engagement: Encouraging active participation grounded in self-reflection,

empathy, and an ethical commitment to the common good of our local and global

communities.

• Sustainability: Building a culture of well-being that integrates and applies principles of

environmental, social, and economic stewardship informed by an understanding of the

past and our obligations to the future.

Equal Employment Opportunity/Affirmative Action Employer

SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic.

Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic.

To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at (585) 245-5020 or email ode@geneseo.edu (ode@geneseo.edu%3Code@geneseo.edu%3E) . Find out more about our Community Commitment to Diversity, Equity, and Inclusion! (https://www.youtube.com/watch?v=0E28zJDeYTU)

Background Investigation Statement

All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at http://www.geneseo.edu/hr/employment.

Clery Statement

Applicants interested in positions may access the Annual Security Report( ASR ) for the College at www.geneseo.edu/police. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at 585-245-5651.

NY State Executive Order 161

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Quick Link for Postings https://jobs.geneseo.edu/postings/4953

Job Duties/Responsibilities

Job Duties/Responsibilities

Percentage Of Time 25

Job Duty/ Responsibility

Function 1: Deploy, configure phones, voicemail, and automated attendant service

• Deploy and manage phones.

• Deploy and manage voicemail accounts.

• Manage automated attendant service.

  Percentage Of Time 10

  Job Duty/ Responsibility

Function 2: Administer telecommunications enterprise management system

• Billing

• Inventory

• 911 database

  Percentage Of Time 15

  Job Duty/ Responsibility

Function 3: Design and deploy telecommunications infrastructure

• Design, configure, deploy, and support telecommunications infrastructure.

  Percentage Of Time 35

  Job Duty/ Responsibility

Function 4: Wired and Wireless Network Support

• Configure and support wired and wireless network infrastructure and services.

• Configure and support network security infrastructure.

  Percentage Of Time 10

  Job Duty/ Responsibility

Function 5: General Requirements and Teams

• Follow CIT Policy and Procedures as defined by the Director and CIT Management Team.

• Attend CIT department meetings and regularly scheduled functional area meetings.

• Post time off to CIT department calendar.

• Complete time off and travel requests, etc.

• Perform incidental duties associated with day-to-day functions of the offices of Computing & Information Technology, most of which entail front-line interaction with campus computer users, both in person and by telephone.

• Resolve computing problems for “walk-in” users.

• Answer the telephone and take messages.

• Cover for staff absences.

• Complete purchase requisitions.

• Post, in a timely manner, to the status web page any scheduled changes and down times, outages, and problems when appropriate.

• Contribute to publication of technical and informational newsletters, electronic communications, bulletins, and CIT web pages where appropriate.

• Contribute to the instruction of training courses for campus computing users and staff where appropriate.

• Communicate regularly with colleagues and clients to keep them informed of activities and projects that interest or affect them.

• Report regularly to the Director and your area manager on the status of ongoing projects.

• Be conscious of CIT’s reputation on campus and work to improve it by effective communication, knowledgeable technical support, and offering new services when appropriate.

• Actively participate in CIT strategic planning and assessment processes.

• Participate when requested on CIT Project Teams where your expertise is required and/or you have the opportunity to acquire new and relevant skills. Project Team participation may comprise a significant portion of your workload during the life of a given project, and may include specific duties not outlined in this job description. The Director in consultation with other team members will evaluate your work on Project Teams.

  Percentage Of Time 5

  Job Duty/ Responsibility

Function 6: Professional Development

• Participate in the SUNY COA programs by monitoring the mailing list and attending meetings where appropriate.

• Share locally developed scripts and processes with the department and community.

• Keep technical skills current in areas pertinent to responsibilities.

• Attend SUNY and vendor training seminars where appropriate.

  Supplemental Questions

  Required fields are indicated with an asterisk (*).

• • Will you have earned a Bachelor's degree by the time of appointment?

• Yes

• No

• • Can you work nights and weekends on an occasional basis to support critical issues and project upgrades?

• Yes

• No

• • Please confirm that you understand that this position cannot be worked remotely.

• Yes, I understand this position cannot be worked remotely.

• No

  Applicant Documents

  Required Documents

• Resume

• Cover Letter/Letter of Application

  Optional Documents

• Other Document