Think Beyond The Label Jobs

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Responsibilities

• Recruits, hires, and trains team members to encourage growth within the company
• Ensures training program is fully implemented and executed properly
• Identifies and develops internal candidates for management and Shift Leader positions
• Prepares food according to the orders for dine in, take out, or catering
• Communicates directly with customers; responds to questions, concerns and complaints in a timely manner; resolves complaints in a professional manner to ensure proper resolution and customer recovery
• Holds the team accountable for consistently providing excellent customer service and following all policies and procedures
• Maintains proper food handling and sanitation processes while preparing food
• Maintains a clean and safe working environment by following cleaning and organization procedures
• Assigns tasks to team members including but not limited to: cleaning, preparing orders and training
• Follow checklists, recipes, and all Naf Naf standards
• Achieves operational objectives in service, cleanliness, safety and security, food quality, procedural compliance, and training
• Oversees quality, inventory, and safety within the store
• Responsible for proper ordering of product and proper inventory counts
• Completes all administrative and back office tasks
• Schedules and manages labor by anticipating business activity, while ensuring that all positions are fully staffed and labor cost objectives are met
• Provides ongoing feedback to all members of the team
• Educates the team and enforces all policies and applicable labor laws
• Uses tools provided to analyze operational restaurant performance and financial performance
• Identifies trends and implements action plans for improvement
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
• Maintains fiscal responsibility by weighing the cost/benefit impact of financial decisions
• Monitors costs and adherence to budget
• Meets or excels the budget on financial goals and benchmarks set by the company
• Troubleshoots and attends to basic equipment issues
• Understands and follows all policies and applicable labor laws
• Other tasks as assigned as well as, but not limited to, following all Company policies and procedures

The ideal candidate will:

• Build strong teams, motivate others, and foster teamwork
• Exhibit a desire to teach, learn, and lead
• Offer solutions, communicate needs, and be receptive to feedback
• Have a detail-focused, results-driven attitude combined with the ability to effectively work and communicate with the team
• Display a strong passion for training and thrive on working with others to develop professionally and personally

Requirements for General Managers:

• Able to provide the appropriate documentation to prove U.S. work eligibility
• Has reliable transportation
• Able to perform all essential functions of the position
• Able to read, speak, and write English
• Able to lift and carry up to 50 pounds
• Required to stand, walk, and exert fast-paced movement for the duration of your scheduled shift
• Able to adapt to changing customer volume levels with a sense of urgency
• Able to perform math calculations, reading, listening, and speaking skills at the intermediate level
• Able to read and follow recipes and sanitation guides
• Able to use cooking and/or baking measurement tools according to the listed recipe
• Able to oversee a fast-paced, customer-focused store through the coordination of schedules, problem solving, training, maintaining cleanliness and providing excellent customer service

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid training

Restaurant type:

• Fast casual restaurant

Shift:

• 10 hour shift

Weekly day range:

• Weekends as needed

Experience:

• Restaurant management: 2 years (Required)

License/Certification:

• Driver's License (Preferred)
• Food Handler Certification (Preferred)

Work Location: In person