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SUMMARY

Responsible for providing a wide variety of support services and office functions to include data entry, copying and answering phones.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administrative/Operations Support: Assist with updating administrative and operational documents, such as commission schedules and contracting packets Support will also include any special projects including creating and/or updating PowerPoint presentations and assisting with general office and facilities management.

• Telephone/Customer Service Support/Room Set up: Assist as a back-up to the front desk and part-time receptionist during absences and high volume periods; Answer phones, screen and direct calls to the appropriate employees; Take and relay messages; Provide information to callers; Greet and assist visitors with visitor badges, offer guests something to drink, etc.; and Maintain receptionist area of the office.

• Assist with meeting room set up and maintenance of rooms, including cleaning and staging in a professional manner.

• Special Projects: Work collaboratively with fellow staff to advance the values and mission of Senior Market Sales by serving on relevant internal and external committees, including the Wellness Committee and all special events; Assists with special projects/assignments as requested by management.

• Performs other duties as assigned by management. *

QUALIFICATIONS

EDUCATION / EXPERIENCE

High School Diploma or GED

Three (3) or more years or more years of administrative experience

Strong verbal and written proficiencies of the English language is required and bilingual (Spanish and English)

SKILLS

Working knowledge of insurance services industries.

Knowledge of the general industry procedures, practices and terminology.

Skill in negotiating and problem solving to resolve internal and external conflicts.

Skill in the use of office equipment including computer, fax, printer, scanner, multi-line telephone system, etc.

Skill in the use of time management and organization skills.

Skill in maintaining effective working relationships with Senior Market Sales personnel, vendors and the general public.

Proficient computer skills (Microsoft/Word, Excel, PowerPoint, Adobe Acrobat, MS Outlook software preferred).

Ability to accurately type 50 wpm.

Ability to keep work filing current and accurate.

Ability to communicate effectively, both orally and in writing, in a constructive manner.

Ability to approach and communicate with a wide range of personalities in a professional and courteous manner.

Ability to be patient under frustrating circumstances and demonstrate controlled emotional affect in difficult situations.

Ability to engage in effective interpersonal interaction, verbal communication and written communication.

Ability to maintain a high level of organization and attention to detail while remaining flexible and responsive when faced with multiple urgent requests.

Ability to maintain all confidential information due to nature of position within the company.

Ability to maintain all company policies, including all confidentiality and safety policies.

Ability to actively contribute to team effort.

Ability to maintain a flexible work schedule to include evening and weekend hours as needed

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• 54 Jerseyville Ave, Freehold, NJ 07728, USA