Job Information
TEKsystems Desktop Support Technician in Frankfort, Kentucky
Desktop Support Technician
TEKsystems is seeking a Desktop Support Technician for a long-term opportunity with one of our clients based out of Frankfort, KY.
Responsibilities:
Assist with analyzing requirements and participate in the selection, installation, testing, and support of hardware and software.
Use the organization's request system to help users resolve technical issues related to network infrastructure, policies, and procedures.
Troubleshoot and support enterprise software and system components as needed.
Support agency or organization security standards and maintain required documentation.
Provide technical support on networking and infrastructure-related issues.
Assist with daily maintenance and administration of the local area network (LAN).
Maintain network documentation and configuration records.
Perform additional duties as assigned.
Key Skills & Qualifications:
Strong customer service and communication skills.
Experience with troubleshooting and supporting desktop hardware, software, and network systems.
Proficiency in resolving issues related to user accounts, applications, and devices.
Knowledge of system imaging, deployment, and remote support practices.
Familiarity with IT support ticketing systems and documentation.
Minimum Requirements:
Bachelor’s degree, or equivalent technical or vocational training on a year-for-year basis.
Two years of professional experience in end-user or desktop support.
Experience in computer programming, systems analysis, or network support may substitute for degree requirements on a year-for-year basis.
Experience Level:
Intermediate
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Frankfort,KY.
Application Deadline
This position is anticipated to close on Apr 3, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.