Job Information
Farmingdale State College Macintosh Support Technician in Farmingdale, New York
Location: Farmingdale, NY Category: Professional Posted On: Thu May 9 2024 Job Description:
Farmingdale State College is seeking a highly skilled and motivated Mac Specialist to join our Information Technology team. The Mac Specialist will play a crucial role in supporting and maintaining the Macintosh computing environment across campus, ensuring a seamless and efficient experience for students, faculty, and staff. The successful candidate will have a deep understanding of Mac operating systems, hardware, and software, and will provide technical support, troubleshooting, and training to users.
Responsibilities:
Provide expert technical support for Macintosh users, addressing hardware and software issues promptly and efficiently.
Diagnose and resolve hardware and software problems, including system crashes, application errors, and connectivity issues.
Manage the deployment of Macintosh computers, ensuring proper setup, configuration, and integration into the college's network.
Collaborate with other IT professionals to implement standard configurations and ensure consistency across all Mac devices.
Install, configure, and update software applications on Mac computers, ensuring compatibility and security.
Monitor software updates and implement patches to maintain a secure and up-to-date computing environment.
Implement and enforce security policies to protect Macintosh systems from potential threats.
Stay informed about the latest security trends and proactively address vulnerabilities in the Mac environment.
Collaborate with other IT team members to provide seamless support across various platforms.
The college particularly welcomes candidates with knowledge, skills and abilities that include:
Commitment to diversity and university initiatives supportive of diversity and inclusion.
Interest in participating in student-centered service activities.
Desire to apply expertise in promoting civic engagement with the College's many community partners.
Job Requirements:
MINIMUM QUALIFICATIONS:
Bachelor's degree in information technology, Computer Science, or a related field.
Proven experience in supporting Macintosh environments in an enterprise or educational setting.
In-depth knowledge of Mac OS, hardware components, and software applications.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to details with the ability to work independently and collaboratively in a team-oriented environment.
PREFERRED QUALIFICATIONS:
Apple Certification such as Apple Certified Support Professional (ACSP) or Apple Certified Mac Technician (ACMT).
JAMF MDM experience.
Working knowledge of SCCM, InTune or other MDM solution.
Experience working with Terminal and creating /modifying Shell, Python, and AppleScript scripts to achieve automation and endpoint configuration.
Additional Information:
This is a full-time UUP position.
For the first 10 working days, beginning Thursday, May 9, 2024, and ending Wednesday, May 22, 2024, applications will be limited to UUP Farmingdale.
CLOSING DATE FOR RECEIPT OF APPLICATIONS: Friday, June 7, 2024
SALARY: $55,000 + $3,087 in downstate location pay = $58,087 Total Compensation.
The State University of New York offers excellent fringe benefits including health insurance options and retirement plans.
Click here for New York State Benefits Summary (https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/FTUUPbenefitsummary-Jan-2024.pdf)
VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION
The Consumer Information web page can be viewed at the following link
http://www.farmingdale.edu/consumer-information/index.shtml (http://ing%20link%20http://www.farmingdale.edu/consumer-information/index.shtml)
This page describes various services, information and statistics on many different aspects of the College's operations.
Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continue to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.
The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.