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Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is looking for an Associate , Mid-Level or Senior Systems Engineer to join our Puget Sound Customer Support - Airplane Development organization at our Everett, WA site.

Our Mission in BCA Customer Support is to delight our customers and create a preference for Boeing. We accomplish this by advancing world-class customer support that connects the globe safely and reliably.

The role of Customer Support in Airplane Development is to be the lead Customer Advocate as development cycles from Program Launch to Entry-Into-Service. The ideal candidate for this position will be an individual who has a strong service culture background, and the ability to problem solve using a deep understanding of airline needs and the needs of our in-service operators. If you are a self-starter, a strong collaborator, and passionate about our airline customers' success, we want you on our team!

A Our team is currently hiring for a broad range of experience levels including Associate (Level 2), Mid-Level (Level 3) and Senior (Level 4) Engineers.

Position Responsibilities:

The Systems Engineering role in Customer Support – Airplane Development provides leadership to a team representing multiple skill areas, which includes both internal and external resources and customers.

The role of Customer Support in Airplane Development is to be the lead Customer Advocate as development cycles from Program Launch to Entry-Into-Service. The ideal candidate for this position will be an individual who has a strong service culture background and understands the needs of our in-service operators and how Boeing designs, builds and certifies commercial airplanes.

Representative Tasks needing support:

• Requirements Validation – Supports requirements validation activity related to In-Service Readiness that ensures a service-ready product will be delivered to our airline customers. Develop validation and verification plans for requirements. (Level 2-3)

• Lead an integrated team of engineers to assess and disposition Problem Report Deferrals coming out of verification test activities to determine Customer impact and disposition accordingly. (Level 3-4)

• Collaborate with Maintenance and Flight engineering to ensure new airplanes are service-ready. (Level 2-3)

• Lead cross-functional teams to solve service ready issues across all five Service Ready Pillars: Airplane, Support, Suppliers, Services, and Customer are Ready. (Level 3-4)

• Flight Test Integration - Coordinate verification activities between various groups in Customer Support & Services and the Flight Test Ground Ops and/or the Flight Test Integration team. (Level 2-3)

• Integrate BCA Customer Support and BGS Services with Programs and act as Customer Support and Services customer advocate. (Level 2-3)

• Applies an interdisciplinary, collaborative approach to plan, design, develop and verify a lifecycle balanced system of systems and system solutions for resolution of cross-functional issues. (Levels 3-4)

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills/Experience) :

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.

Preferred Qualifications (Desired Skills/Experience):

• 3 or more years’ related work experience or an equivalent combination of education and experience.

• 5 or more years’ related work experience or an equivalent combination of education and experience.

Typical Education & Experience :

Associate : Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Mid-Level : Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years’ related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Senior : Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4, Master+7 years’ related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Relocation :

This position offers relocation based on candidate eligibility.

Drug Free Workplace :

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift Work :

This position is for 1st shift.

This is a Union-represented Position.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range Associate: $87,550 - $118,450

Summary pay range Mid-Level: $104,550 - $141,450

Summary pay range Senior: $128,350 - $173,650

Applicants for this position will be accepted through June 24th, 2024.

Export Control Requirements: U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required.

“U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.