Job Information
Providence St. Joseph Health Chief Nursing Officer North Puget Sound in Everett, Washington
Description THE ROLE The CNO is an inspirational mission-driven leader who possesses the organizational and political skills to successfully lead the transformation of nursing and interdisciplinary care delivery across all settings of care within the service area. The CNO is an exemplary role model of the highest professional nursing standards and conduct, is the "voice" and advocate for nursing and interdisciplinary care strategy and operational initiatives and performs all duties in a manner that reflects the Providence mission and values. This position has overall accountability for nursing and interdisciplinary leadership, strategic direction, quality, and outcomes of care. The CNO establishes and communicates a vision and direction for patient-centered and evidence-based care delivery in an integrated and team-based context. In partnership with the Executive and Operations Leadership Team, the CNO leads in the planning, implementation, monitoring, and evaluation of the quality of clinical care across the full clinical care continuum. The position is responsible for driving a service-oriented culture focused on superior patient experience, employee engagement, quality, patient safety, and operational efficiency. The CNO sets and enforces standards for professional nursing practice including leadership development, educational requirements, and workforce goals and targets. The CNO is responsible for establishing a culture of accountability and stewardship, and for leading in removal of unnecessary clinical and practice standard variation through regional alignment of care delivery and operational practices where appropriate. The position advocates for strategic patient care priorities with internal and external constituents and stakeholders to ensure optimal operating effectiveness, market positioning, and quality outcomes. The CNO collaborates closely with Providence system and regional colleagues to achieve system and regional quality outcomes, and priority strategic clinical initiatives. The position serves as a member of the Operations Leadership Team and the service area nursing leadership team. KEY RESPONSIBILITIES The CNO will be accountable for the following competencies: Mission-Inspired Motivator Models a passionate commitment to the Mission, values, and work of Providence through self-understanding, authenticity and spiritual grounding and inspires others to bring forth their best. Articulates and models a personal calling to the Providence mission, values, and service to the poor and vulnerable. Knows and incorporates our heritage into communications. Treats everyone with respect and compassion. Demonstrates self-awareness and is spiritually grounded, speaks from the heart. Serves as a role model and helps others to achieve through effective personal coaching and mentoring. Inspires teams to action and holds self and others accountable for outcomes despite adversity. Stands firm to the values and high ethical standards during difficult challenges; builds up people instead of self. Creates environment in which professional and personal growth is an expectation. Seeks mentorship from respected colleagues, values feedback on personal strengths and weaknesses, and learns from failures as well as successes. Community-Building Collaborator Collaborates and communicates openly to build relationships, teams, and talent to meet the needs of the organization and the communities we serve. Actively advocates for and engages people and families served in decisions impacting healthcare services Builds effective relationships, partnerships, and teams as the primary way of getting things done. Collaborates with physician, nursing, interdisciplinary and operational leaders to achieve evidence- based patient care protocols and delivery models. Communicates o