Job Information
Cleveland Clinic Clinical Navigator - Readmissions in Euclid, Ohio
Join Cleveland Clinic Euclid Hospital and experience world-class healthcare at its best. Cleveland Clinic Euclid Hospital offers a complete continuum of care, including emergency services, sub-acute care, rehabilitation and outpatient care. Here, you will work alongside a team of dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As Clinical Navigator, you will focus on helping reduce readmissions at Euclid Hospital. You will collaborate with physicians, nursing staff and other members of a multi-disciplinary team to assess treatments, rehabilitation programs and general patient care. This role is critical to ensuring patients have the best possible experience while receiving care so they can continue maintaining their health outside the hospital setting.
A caregiver in this position works days from 9:00AM - 1:30PM.
A caregiver who excels in this role will:
Facilitate communication within designated unit.
Assist patients in accessing necessary treatment and services and provide support after discharge.
Review surgical, diagnostic and interventional procedures and provide an overview of expectations for outcomes.
Prepare families for a realistic initial visit post procedure.
Review appropriate rehabilitation programs.
Conduct rounds on designated patients daily and determine status based on nursing expertise and assessment.
Solicit patient concerns, demonstrate responsiveness and respect, and communicate the plan of care to patients and families as appropriate.
Assist patients and families with financial and administrative issues (e.g. FMLA paperwork, advanced directives, Medicaid, Social Security, etc.) by referring to appropriate resources.
Follow-up on phone calls as indicated upon discharge.
Collaborate with support services (Global Patient Services, Medical Concierge, Pastoral Care, Care Management, Healing Services, Mended Hearts) to coordinate care and maintain communication.
Facilitate transfers as needed.
Minimum qualifications for the ideal future caregiver include:
Graduate from an approved school of Nursing
Current state licensure as a Registered Nurse (RN)
Basic Life Support (BLS) Certification through the American Heart Association (AHA)
Three years of experience with an emphasis in this area of specialty.
Preferred qualifications for the ideal future caregiver include:
- Bachelor's of Science in Nursing (BSN)
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Requires full range of motion, manual and finger dexterity and hand-eye coordination.
Requires standing and walking for extensive periods of time.
Requires corrected hearing and vision to normal range.
Requires some exposure to communicable disease of bodily fluids.
Sedentary Work -; Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities