Job Information
Delaware North Operations Manager, Holiday Inn Estes Park in Estes Park, Colorado
The Opportunity
Delaware North is hiring an Operations Manager to join our team at Holiday Inn Estes Park, in Estes Park, Colorado. As an Operations Manager, you will be responsible for directing team members and coordinating the activities of the hotel and restaurant. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.
Housing is included at no cost.
Pay
Benefits
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
Supervise and coordinate daily activities of lodging and restaurant operations, ensuring compliance with company and brand policies
Review operating and sales reports to implement changes for maximizing revenue and financial success
Manage all team members, including scheduling, hiring, training, performance appraisals, and housing assignments
Oversee front desk and restaurant guest relations, addressing and resolving any guest folio discrepancies
Maintain front office software and hardware systems, becoming an expert on the property management and restaurant point of sale systems
Manage employee housing
Ability to drive a company vehicle as needed
Qualifications
Minimum of 3 years of hotel front desk experience required
Minimum of 2 years of supervisory experience required in a full service hotel required
Additional experience with food and beverage preferred, Micros knowledege is helpful
Opera experience is preferred
Strong problem solving and critical thinking skills required
Valid driver's license is required
Must be at least 21 years of age
Shift Details
Day shift
Evening shift
On call
Weekends
Evenings as needed
Monday to Friday
Who We Are
The Ridgeline at Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging.
We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.