Job Information
Emerson LAN Network Engineer L5 (Contractor) in Escazú, Costa Rica
Principle functional responsibilties
Service Engineering
Be an active member of the team to develop new and continued improvements of exist service releases including but not limited to:
Working with Managed LAN/WLAN Services Manager on the evaluation of new technologies, growth, development, of LAN Services that align with service roadmaps
Working in a multi-functional team to ensure LAN Services are designed to ensure a high level of quality and consistency using existing and new technologies
Work with the Service Delivery & Operations group to train, support, and educate so they delivery services with a high level of quality, reliability, and consistency across the enterprise
Work with other managed service teams to develop designs, standards, procedures, and training to ensure compatibility and support within LAN Services
Stay up-to-date and work with new and emerging technologies to help influence the direction feature releases of LAN Services
Working in a multi-functional team to develop LAN Services requirements, standards, deliverables, and Work with other projects and services as needed
Ability to work alone and prioritize time to meet assigned task, goals, and issue resolution
Technical Abilities
Provide top level design expertise for provisioning projects to ensure alignment with LAN Services for greenfield, brownfield, acquisitions, and custom designs
Provide guidance and expertise of Build of Material list (parts list) for LAN Service projects as needed driven by complexity
Advanced knowledge of LAN and WLAN technologies such ethernet protocols, multi-gigabit networks, fiber networks, 802.11x, wireless access via Flex Connect and WLC, end to end wireless QOS through WMM, RF knowledge is a plus
Experienced in fix and implementing Cisco Catalyst line of products (LAN & WLAN), Fortinet (LAN & Firewalls), and Juniper mist
Advanced Layer 2 and 3 design aspects for enterprise LANs
Ability to design and solve high availability LAN and Wireless LANS
Solid grasp of LAN media types and ability to diagnose intensified last level support issues remotely
Ability to collaborate with other engineers, technical specialist, and vendors to provide feedback for improvements and designs with services
Advanced knowledge of IP, routing, and subnetting
Last Level Support
Provides last level support to Service Delivery and Operations teams for advanced LAN Services issues
Education/competancies
BA/BS in Information Systems or related area (or equivalent experience)
Cisco LAN Certifications preferred
ITIL v3 Foundation Level
Results oriented with personal accountability
Good attention to detail and high level of quality control
Excellent written and oral communication skills to work with complementary teams
Excellence driven
Ability to multiple communication platforms to optimally connect with global teams
Passion for learning new technologies
Ability to prioritize and work with multiple technologies and projects
Experience
Minimum seven years of IT experience
Minimum three years of service transition or service engineering experience
Minimum two years of experience in the design, implementation, and operation of Local Area Networks and/or Wireless networks with Cisco & Fortigate hardware in an enterprise environment
Our Offer To You:
We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs) and career growth focus and many more.
Commitment with Diversity and Equal Opportunity
Emerson is committed to its core values and believes in respecting DE&I. We do not discriminate and welcome all qualified candidates to apply and become part of our family, no matter the gender identity, race, sexual orientation, disability, age, religion and/or nationality.
At Emerson, we have seven Employee Resource Groups that demonstrate our commitment with DE&I. Through continuous development of activities, programs, and social awareness. Our communities are:
Black Employee Alliance
Diverse Abilities
HOPE
LGTBIQ + Allies CR
Costa Rica SOMOS
Mosaic
Women's Impact Network
At Emerson, we are passionate about what we do. Our technology and engineering expertise has enabled us to be at the forefront of innovation for over a century. Our commitment to excellence and innovative technologies has positioned us as a leader in the world of automation solutions and engineering.
We believe that our success lies in the strength of our people; what sets Emerson apart is our unwavering dedication to fostering an inclusive and diverse environment. We firmly believe that diversity fuels creativity and innovation, allowing us to address sophisticated challenges with new perspectives. We embrace individuals from all walks of life, valuing their unique backgrounds, experiences, and ideas. When you join our team, you become part of a rich tapestry of talent that propels us forward.
We not only care about our people professionally but also personally. At Emerson, we understand the importance of work-life balance and strive to create an environment where individuals can grow both personally and professionally. We offer a range of development opportunities, mentorship programs, and support networks to ensure that our employees thrive in their careers and find fulfillment beyond the workplace.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
Requisition ID : 24000390
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.