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JOB REQUIREMENTS: Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you\'re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Eau Claire , WI Job Summary Supports the day-to-day operations of Account Managers, Customer Service Reps, and customers by providing product, application, and technical support and service. Regularly calls on customer accounts and makes joint sales calls with Account Managers to secure orders and perform other sales support functions for technical products and services, by providing customers field support, application support, training, and other services as required. Consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries and other requests. Responsibilities Essential Functions Works closely with Border States\' sales and marketing staff to meet and exceed sales and gross profit objectives. Regularly calls-on customer accounts and makes joint sales calls with Account Managers to secure orders and perform other sales support functions for technical products and services, by providing customers field support, application support, training, and other services as required. Consults with customers on product and system applications. Provides customers with timely follow-up on quotations, technical inquiries and other requests. Provides continuous contact and interaction with customer\'s engineering staff, contractors and consultants. Provides specific or specialized product support for branches and customers. Actively participates in the marketing, planning, and sale of Border States\' technical products and services. Participates in and advises management on the implementation and success of marketing plans and strategies. Consistently provides responsive, quality service to meet and exceed customer expectations. Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, competition, procedures, and market potential. Evaluates new products and makes recommendations on stock levels for new and existing products. Provides input to the pricing and purchasing departments on product evaluations and code descriptions, inventory management, pricing developments, and other related functions. Leads customer and BSE employee training on new and existing technical product lines and applications in specified product areas. Designs, develops and/or maintains database and documentation files such as engineering and technical records, TCCM savings, customer parts database by SKU including technical reference information (guides, specifications and standards), product and vendor files, technical reference library, and customer information file. Works with associated manufacturing... For full info follow application link. EOE AA M/F/VET/DISABILITY ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/92F3FEF18336447A