Job Information
BRECOflex CO., L.L.C. Inside Sales Specialist in Eatontown, New Jersey
Position Summary:
Responsible for analyzing customer needs relating to product inquiries, producing quotations, and executing project follow up activities in coordination with the sales team as required. Incumbent will be able to identify and design business and sales objectives, discover customer pain points, offer recommendations, and recognize new market opportunities. They will function with a minimum amount of supervision after training and will be responsible for following department procedures.
BRECOflex CO., L.L.C is an ISO 9001 certified company. This role is responsible for learning, understanding, and demonstrating ISO 9001 standards through daily work activities.
In this position, the employee will be responsible for making decisions regarding product specification recommendations to meet customer RFQ requirements, and corresponding required actions including prioritizing follow up of high potential sales.
Job Requirements:Experience in a role with direct customer interaction
An engaging, outgoing personality with a passion for helping customers.
A general understanding and technical competence in industrial/packaging/drive components manufacturing after training
Able to apply understanding and knowledge of BRECOflex products to assist customers with their quote requests after training
Professional written and spoken communications skills
Computer literate including comprehensive understanding of Microsoft Office; CRM Database, SAGE/ERP, Pricing Programs after training
Preferred Skills and Experience:
Previous sales experience where influencing, persuading and/or negotiating skills were needed
CRM, Salesforce preferred
Proficent touch typing skills
Manufacturing experience
Fluency in Spanish, both written and spoken
T ime and project management skills
Job Functions:
Provide customers with sales and limited support via phone, email, chat and video
Rec ognize customers with requests or product needs that require advanced support and escalate
Generate new business growth through cross-selling and upselling
Issues quotes in response to tinbound requests
Utilizes all pricing tools and methods including requesting quotes from vendors
Check inventory to coordinate lead times
Follow up on pending quotes as defined by the sales process
Works directly with outside sales team members to support trerritory and customers
Route qualified leads to inside/outside sales eam agents as appropriate
Supports department activities, goals and assigned metrics
Assists teammates to meet customer demand
Completes projects, assignments and daily tasks as assigned by management
Physical/Environmental:
Temperature controlled office environment, inclusive of competing ambient noise
Must be able to sit or stand at a desk for long periods of time
The above job description is not intended to be an all-encompassing list of responsibilities, skill, efforts, or working conditions associated with this position. It is intended to be a guideline reflecting the principle activities.
BRECOflex Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) plan with Company match
Flexible Spending Account(s), Health Savings Account(s), & Dependent Care Account
Paid Holidays
PTO (Personal, Vacation and Sick Days)
Disability Insurance
Employee Assistance Program
Life Insurance