Job Information
Pennsylvania State Job Bank Retail Store Associate - Cigar Works in Easton, Pennsylvania
About Famous Smoke Shop & Cigar Works: Famous Smoke Shop is a leading retailer of premium cigars, offering an extensive selection of cigars, accessories, and exclusive blends. Our Cigar Works retail store is the ultimate destination for cigar enthusiasts, providing expert recommendations and a welcoming environment for customers of all experience levels. We are committed to delivering exceptional customer service, high-quality products, and a premium shopping experience.
Job Summary
We are looking for a friendly, knowledgeable, and customer-focused Retail Store Associate to join our team. This role involves assisting customers, maintaining store operations, and ensuring a seamless and enjoyable shopping experience. If you have a passion for cigars, excellent customer service skills, and enjoy working in a fast-paced retail setting, we want to hear from you!
Essential Duties and Responsibilities
- Customer Assistance -- Help customers find products, provide recommendations, and educate them on different cigar brands and accessories.
- Customer Service -- Greet customers warmly and provide an engaging and personalized shopping experience.
- Product Knowledge -- Answer questions about cigars, accessories, and promotions with confidence.
- Sales Transactions -- Efficiently process purchases, returns, and exchanges using cash registers and POS systems.
- Inventory Management -- Restock shelves, organize products, and maintain accurate inventory levels.
- Store Cleanliness & Presentation -- Ensure the store remains clean, organized, and inviting for customers.
Compliance -- Adhere to all store policies, including age verification for tobacco sales and safety regulations.
Education and Experience
- High school diploma or GED required.
Retail, sales, or customer service experience is a plus, but we are willing to train the right candidate.
Skills and Qualifications
- Excellent communication and interpersonal skills.
- Strong customer service orientation with a positive attitude.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic math skills for handling transactions and making accurate change.
- Previous retail experience is a plus but not required -- we provide training!
- Knowledge or interest in cigars and cigar accessories is a bonus.
Must be at least 18 years old to comply with tobacco sales regulations.
Physical Requirements
- Ability to stand and walk for extended periods (entire shift).
- Ability to lift and carry up to 25 lbs. (stocking shelves, handling inventory).
- Frequent bending, reaching, and stooping to stock and retrieve products.
Comfortable working in an environment where cigar smoking is permitted.
What We Offer
- Competitive salary and benefits package.
- Health insurance, PTO, and 401(k) plan.
A supportive and innovative work environment.
Job Type:
Full-Time
Schedule:
Availability is required on *weekends,* with two days off and working hours between *10 AM and 7 PM.*
Work Environment:
This position requires working in an *environment where cigar smoking is permitted.*
Equal Employment Opportunity Statement
Famous Smoke Shop, LLC & Cigar Works, LLC is an equal-opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.
We encourage individuals from all backgrounds and experiences to apply and are dedicated to fostering a wor place where everyone can thrive.