Job Information
Atrium Hospitality Front Desk Assocaite in East Peoria, Illinois
Hotel:
East Peoria Embassy Suites
100 Conference Center Dr.
E. Peoria, IL 61611
Front Desk Assocaite
Full time
Starting Compensation
$15.00-$15.75
Expected Job Closing Date:
2025-01-03
Job Description
Front Desk Associate
Type : Full-time
Hours : Mornings, Evenings, Weekends, Holidays
Pay : Starting $15.00
Join our dynamic team at the East Peoria Embassy Suites and deliver exceptional experiences as a F ront Desk Associate !
About Us
Atrium Hospitality is an innovative hotel management company that goes above and beyond, showcasing our unique Atrium SPIRIT! We are passionate about making a positive impact in the lives of our guests, associates, and local communities. Our vibrant team of purpose-driven hospitality enthusiasts is dedicated to embracing individual strengths, nurturing personal ambitions, and inspiring professional opportunities.
We manage an award-winning, diverse collection of independent hotels and well-respected brands across the country. A career with us is a boundless journey enriched by appreciation, teamwork, and travel incentives! Our valued associates are part of an extended family, united in the shared pursuit of service excellence. We are Atrium Proud!
Perks
Be part of a team that values excellence, fosters growth, and celebrates your individual contributions. Enjoy the benefits of teamwork, appreciation, and travel incentives as we work together to create unforgettable experiences for our guests. We offer health and life insurance, employee discounts, gym memberships, and a company-matched 401k.
Key Tasks & Responsibilities
Check-in and check-out guests.
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner.
Answer inquires pertaining to hotel services, registration, shopping, dining, and travel directions.
Handle cash and credit card transactions and process guest accounts.
Print and distribute Daily Event Sheet, door signs, and reader board signs.
Fax and make copies for guests, along with other services of the Business Center.
Arrange for sending and receiving of packages.
Follow all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe workconditions to management.
Complete safety training and certifications.
Any and all other work as required to complete the primary purpose of the position.
Required Qualifications
Customer service experience
High school diploma or equivalent
Use computer and computer systems
Able to lift a minimum of 50lbsoccasionally
Able to stand and/or walk for duration of schedule shift
Preferred Qualifications
Hospitality industry experience preferred
Valid state driver's license and adhere to all company guidelines regarding moving violations
When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
Daily Pay
Significant Travel Discounts on Marriott and/or Hilton properties
401k Plans
Medical Insurance
Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/ (http://https//atriumhospitality.com/privacy-policy/)
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!