Job Information
TEKsystems Sales Support / Project Coordinator - East Hartford in East Hartford, Connecticut
Company: TEKsystem
Title: Sales Support Project Coordinator
Office Location: East Hartford, CT
Schedule: In-office Mon-Fri, 8 hour days, 40 hour weeks
Duration: 6 month Contract-to-Hire
Compliance: Must be willing to consent to Drug & Background
Pay Rate: $20-25 per hour depending on support experience
Top Required Skills
1) Must have prior experience within sales, support, administrative, clerical, or project coordination
2) Candidates must be proficient with Microsoft Office Suite, especially Excel and Teams, and ticketing systems
3) Strong written & verbal communication, organizational, and time management skills
4) Prior experience supporting Field Workers (Technicians, Engineers, Laborers, etc.) is a bonus
Job Description
Will be assisting the structured cabling departments with administration of proposals, projects, and technician dispatching. Will be documenting and assisting all new moves and hires. Will assist in project planning, documentation, and presentations. Heavy documentation in Excel. Temp to perm is possible but for now just long term contract. Will train the right person if limited in desired skill set using Avaya call management and unified messaging (both programs for desktop phones to PC's etc.). Any experience working with facilities, engineers, or telecom departments is preferred.
Additional Responsibilities:
Telephony background for basic system administration of Avaya Communication Manager or equivalent for multiple sites
IP/Digital/Analog phone line differences
Knowledge of class of service and restrictions, zero targets, hotline setups, cover paths, cover answer groups, phone button features
Softphone (Avaya Onex)
EC500 – forwarding to mobile device
Troubleshooting skills (busy & release, port issues)
Voicemail – Unified Messaging
Familiar with IT ticketing systems, Service Manager
Database knowledge such as Excel, SharePoint, Access
Customer Service skills
Recordkeeping (E911)
Detail oriented
Overtime required
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in East Hartford,CT.
Application Deadline
This position is anticipated to close on Mar 10, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.