Job Information
Insight Global Quality Control Analyst in Dublin, Ohio
Job Description
* Top 3 skills needed: Attention to Detail. Pharmaceutical Knowledge, Ability to multitask.
* Support the execution of recall management in 15 distribution centers.
* Contribute to the proper management of product quality complaints and adverse events in accordance with company policies, directives and standard operating procedures.
* Report process metrics relating to timeliness of complaint investigations and quality of complaint records.
* Document and follow-up on any investigation summaries provided by supplier or manufacturer identifying root cause and any corrective actions pertaining to complaints.
* Collaborate with the internal sales team when communicating with customers requiring customer outreach and follow-up.
* Draft communication with suppliers and ensure follow-up with suppliers meet established workflows and service level agreements (SLA).
* Acts as quality process subject matter expert as assigned to support continued process definition, mapping, and documentation.
* Partners with supplier relations & procurement teams as a quality liaison to key distribution suppliers including manufacturers of Covetrus products.
* Manages supplier-related data within the Covetrus electronic Quality Management System (eQMS) software application.
* Collaborate with the internal teams, Master Data, Operations, Safety, Regulatory Compliance to understand new products and system attributes needed to approve products
* Reviews product attributes to ensure accuracy and consistency across product lines
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Pharm tech/vet tech background FDA
Customer service
Attention to detail
Pharm background or vet if not operations
Excel outlook Microsoft office null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.