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Dubai Holding Team Leader - Housekeeping - Jumeirah Marsa Al Arab in Dubai, United Arab Emirates

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Group’s newest resort Jumeirah Marsa Al Arab will lead a new generation of Group’s ultra-luxury portfolio. Nestled at the tip of a peninsula at the heart of Dubai’s largest private beach, with design influences of a futuristic superyacht, Jumeirah Marsa Al Arab will feature 303 rooms, 84 suites, and 82 serviced residences set amid private landscaped gardens. It encompasses specially integrated wellness and leisure destinations and an impressive line-up of signature restaurants, including a new concept comprising 4 restaurants in 1. With all rooms offering a panoramic vista over the Arabian Sea, this statement property will mark a new epoch for Jumeirah Group.

About the Job:

An opportunity has arisen for Team Leader to join the Housekeeping team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

  • To check all the cleaning of rooms by the team is at a high standard.

  • To ensure that all rooms have a program for being thoroughly cleaned.

  • To ensure that all furniture and soft furnishings have a specific cleaning program and that it is adhered to.

  • To ensure that maintenance issues have been reported and repaired to ensure guest satisfaction and staff efficiency.

  • To ensure that all storerooms are kept tidy and in good order.

  • To report any incidents, complaints, suspicious persons, or safety hazards immediately.

  • To report any accidents to Security.

  • To liaise with the Engineering Department to ensure that all repeated faults are repaired and checked to the Hotel standards.

  • To assist the Housekeeping Manager in the standards of all floral and plant arrangements throughout the inside and outside of the hotel.

  • To liaise daily with the room attendants regarding staffing levels, operations, and all daily activities.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • 3 years of experience within the international luxury hospitality industry.

  • Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

  • Experience working in a multi-cultural environment. List the requirements in clear and concise manner.

  • Regional experience.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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