Job Information
ARCO IT Support Specialist Intern in Downers Grove, Illinois
ABOUT YOU
Are you an out of the box thinker? Are you passionate about solving business problems with the latest technology? If the answer is, “Yes!” then we have an exciting, internship opportunity for you. Who are we? We are ARCO, a Family of Construction Companies.
We are looking for an Intern to work with ARCO’s Technology team in our Downer's Grove, IL office with some travel to our Chicago, IL office. As a Technology Support Specialist Intern, you will assist all areas of the Technology department including responding to support tickets, maintaining technical documentation, and assisting with account creation. This is a great opportunity for an intern that has an interest in this field and wants to learn what it is like to protect part of an enterprise organization.
WHAT WE CAN OFFER YOU
The internship program in ARCO’s Technology Department is designed to provide hands-on on enterprise environments in a practical setting. Students get an opportunity to gain insight and meaningful experience and develop additional soft skills necessary while working at ARCO. Work part time during the school year while attending college classes. Full time working hours available in the summer.
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work.
Competitive hourly rate
Flexible hours to accommodate your class schedule
Medical, dental, and vision insurance coverage when you Intern or Co-op with us for at least 3 months full time
Company sponsored lunches, and events
Stocked kitchen with coffee, soda, and snacks
At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.
From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.
A DAY IN THE LIFE
Respond and resolve user support information technology requests
Maintain technical documentation of various systems and software programs
Deploy new hardware, software, and upgrade existing installations
Research solutions to new problems and better solutions to existing problems
Participate in implementing IT-based projects
Provisioning iOS and Android Mobile Devices
Inventorying assets
Handling Tier 1 Support Incidents and Requests through Service Now
Imaging Workstations
Assist with account creation
NECESSARY QUALIFICATIONS
Candidates must be currently enrolled in a university or technical program in one of the following or a related technical field Information Technology, Computer Science, or Cybersecurity
Must be enrolled in or completed a server or networking class in college
Must be dependable, self-motivated, and detail-oriented and have excellent organizational and proofreading skills
Must possess the ability to work and communicate effectively with other company personnel
Proficiency in the Office 365 suite of products (i.e., Outlook, Word, Excel, PowerPoint) preferred
Must be able to handle multiple priorities and operate efficiently and effectively and have good documentation and communication skills
MAKE YOUR MOVE
With 38 offices in major cities across the United States, we are one of the most dynamic and fastest-growing construction companies in the nation. As a leader in the design/build industry ranking #3 on the ENR's Top 100 Design-Build Companies list, we know that the best work requires the best talent – that’s why we are always looking for the best and brightest to join our team of experts.
At ARCO, we are committed to taking care of our greatest asset – our team. From Project Managers to Interns and Co-ops, ARCO is dedicated to creating a workplace in which associates feel valued and empowered to succeed. From paid sabbaticals to premier compensation and everything in-between, we pride ourselves in making ARCO, not only a great place to work but the best place to build a career. From the moment an associate begins his or her career at ARCO, the opportunity for success is limitless.
ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.
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