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Field Services Technician (Maintenance & Repair) (TO CREATE A WAITLIST)

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Field Services Technician (Maintenance & Repair) (TO CREATE A WAITLIST)

Salary

$42,120.00 - $58,760.00 Annually

Location

MI, MI

Job Type

Classified- Regular (DWSD Only)

Job Number

DR-012024-502016

Department

Water Department

Opening Date

05/22/2024

Closing Date

5/27/2024 11:59 PM Eastern

Bargaining Unit

1530-AFSCME NonSupervisory Local 2920 (DWSD Cleric

• Description

• Benefits

Description

This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment.

SUMMARY:

The Field Service Technician 1 performs installations, service start-ups, and investigative tests; troubleshoots repairs and maintains water mains, hydrants, catch basins and sewerage systems at multiple locations throughout the area. The Field Services Technician repairs and maintains tools and other equipment associated with such installations. This position performs various tasks in cleaning, repairing, testing and adjusting a variety of large and small complex meters for residential and industrial services. This position also will effectively identify problems as they occur and take appropriate steps to solve them, or refer more complex issues to others.

Examples of Duties

ESSENTIAL JOB FUNCTIONS:

Assist with repairing broken water mains. Assist with repair hydrants throughout the service area. Assist Box crews in providing repairs. Perform turn-on and turn-off services for installation, repair or shutoff of various equipment and devices. Complete water service repair digs. Track and perform routine Gate maintenance. Initiate and complete investigations. Actively participate on Two Man Dig Crew, (three-yard dump, mini excavator). Start as an extra person on the Leak Crew, with proficiency in all aspects of the Leak Crew job duties after this time period (dump truck, backhoe, repairing mains, shoring, etc.). Box Crew Turn-on/Turn-off. Change and install 5/8 inch to 10-inch meters. Perform testing and calibration of meters. Perform work on stop boxes. Investigate problems with meters. Make adjustments to meter components. Perform Meter Interface Units (MIU) installations, wiring, programming and troubleshooting. Operate field laptop as the primary method for receiving, updating and closing work orders. Must have ability to work outside in inclement weather. Follow security and safety policies and procedures in carrying out work duties. Wear personal protective equipment (PPE).

RELATED JOB FUNCTIONS:

Perform yard duties to provide tools and supplies at multiple locations. Complete scheduled Preventative Maintenance on tools and equipment. Maintain vehicle inventory. Perform related work duties as assigned.

Minimum Qualifications

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

• Computerized Maintenance Management System, to create, plan, schedule, and close work orders

• Procurement/purchasing, receiving, warehouse/inventory, and service contracting procedures and applications/systems

• Methods, materials, tools, equipment and methods used in the installation, repair, maintenance and construction of water distribution and wastewater collections systems

• Geographical layout of Southeastern Michigan and street locations

• Bracing and shoring in accordance with MIOSHA standards

• Basic bricklaying, plumbing and welding techniques

• Basic plumbing; change out curb stop

• Basic Geographic Information Systems, (GIS)

• General safety (confined space)

• TV Truck Fundamentals

• Set camera for inspection

SKILL TO:

• Utilize job related equipment (dump truck, backhoe, vactor, etc.)

• Operate hand tools; pneumatic tools and other construction related equipment

• Effectively query and generate work orders and maintain and update various databases and automated records

• Identify problems and troubleshoot accordingly

• Use basic technology

ABILITY TO:

• Operate trucks and other motorized equipment used on water and sewer system maintenance and construction

• Collect and analyze process and performance data used to diagnose, repair and perform preventive maintenance of equipment

• Complete arithmetic computations

• Read and interpret schematics

• Understand and follow verbal and written instructions

• Maintain effective working relationships with others

• Replace and repair major equipment

• Change wheels and camera height

• Count lots to calculate sewer service location

• Work as a team member

• Maintain regular and reliable attendance

• Communicate effectively, both verbally and in writing

• Understand and follow verbal and written instructions

• Communicate frequently with team members and other units across the Department about process, equipment or potential problems

• Develop proficiency in unit specific operations and software

• Effectively utilize appropriate security and safety equipment and procedures

• Actively participate on Two Man Dig Crew, three (3) months, (Three-yard dump, mini excavator)

• Starts as an extra person on the Leak Crew for six (6) months, needs to be proficient on all aspects of the Leak Crew job duties after this time period (dump truck, backhoe, repairing mains, shoring, etc.)

• Box Crew/Turn-on/Turn-off of various equipment and devices, three (3) months

• Hydrant Crew, three (3) months (hydrant truck)

• Catch Basin Crew, three (3) months (brick truck)

• Vactor Crew; six (6) to twelve (12) months training, (vactor)

• Identify problems and complete repairs of Catch basins, Sewers, Water Mains and Hydrants as necessary

• Perform televised sewer work to complete repairs

• Change and install 5/8 inch to 10 inch meters

• Perform testing and calibration of meters

• Perform work on stop boxes

• Investigate problems with meters; make adjustments to meter components

• Perform Meter Interface Units (MIU) installations, wiring, programming and troubleshooting

• Operate field laptop as the primary method for receiving, updating and closing work orders

• Perform related work duties as assigned

REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry)

• High School Diploma or GED

• Reasonable knowledge of tools, methods, materials and practices used in repairing heavy machinery and equipment including some familiarity with methods and equipment used in moving heavy objects

• One (1) year of experience in repairing and assembling water meters and meter parts and accessories preferred

• Preferred Michigan Valid CDL – A

ESSENTIAL REQUIREMENTS

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

This position requires the ability to climb ladders, scaffolding, work in confined spaces, elevated locations and descend underground, lift a minimum of ninety-five (95) pounds, walk, stand, or work for long periods of time, demonstrate normal color perception, hear audible alarms, detect abnormal equipment sounds, visually inspect equipment and processes at any time of the day or night. Employees will be required to wear respiratory protection and other personal protective equipment; perform in confined space, elevated and underground work. Employees will also be required to pass a biomechanical physical and vision test, yearly baseline physical and fit test for respirator/Self Contained Breathing Apparatus. While performing the duties of this position, employees are regularly required to use hands to handle, feel or operate equipment.

Environmental Working Requirements:

Work is performed in the shop and field. Work may be performed near open water, systems with hazardous chemicals that are acidic, highly corrosive, and heat producing and potentially explosive. Work may be performed in confined spaces, hazardous areas that require respiratory protection and personal protective equipment (PPE), and under slippery and wet conditions.

OTHER REQUIREMENTS

Valid Commercial Driver’s License with “A” Endorsement

Subject to random drug and alcohol testing

The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. Employees in this class are required to undergo alcohol and drug screening and are subject to a criminal background investigation.

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

• Medical - Eligible for hospital, surgical, and prescription drug benefits.

• Dental

• Vision

INSURANCE

• Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

• Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

• Sick Leave

• Vacation

• Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

• At age sixty (60) if you have at least ten (10) years of service, or

• At age sixty-five (65) with eight (8) years of service.

• In the event of disability, other eligibility rules apply);

• An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

Agency

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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