Job Information
Caterpillar, Inc. Product Sales and Support Specialist in Desford, United Kingdom
Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar has an exciting opportunity for a Product Sales and Support Specialist to join the Mini Excavator and Small Track Type Tractor team covering the Europe, Africa, Middle East & CIS region where you will contribute to enhanced Caterpillar, Dealer and customer success through effective understanding of the industries and segments we serve (new, used, rental, aftermarket and attachments).
Job duties/responsibilities include, but are not limited to:
Gathering and communicating voice of customer and marketplace activity to the Caterpillar team to further product development and development of new solutions
Providing product assistance and guidance both internally and to our dealers to support sales efforts
Help create and promote materials that support sales growth, margin growth and dealer/customer engagement with the product in the region
Delivering both virtual and in-person events such as training and press events; support customer visits and trade shows; and collaborate closely with the Customer & Training Centre team
Support promotional launches for new products and features in-territory
Manage our fleet of demonstration machines
Gather product analysis to support our machine performance and total cost of ownership messaging
The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined
Suitable candidates will have:
Good communication, interpersonal, and collaboration skills
Strong mechanical aptitude
Desirable candidates will have:
- Completion of the Caterpillar pre-field marketing training program or equivalent Caterpillar or dealer marketing experience are desirable
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Job Title: Product Sales and Support Specialist
Contract: Permanent
Salary: £45,000-£52,500 depending on experience
Benefits: 27 days annual leave + bank holidays, 10% Bonus, Flexible Buy in Benefits such as Private Medical, Healthcare, Vison & Dental schemes, Green Car Scheme and more, Share Scheme (50% Company Matched), Contributory Pension Scheme (Contribution double by Company up to 10%), Free Car Parking, Caterpillar Advantage website
Location: Desford, Leicestershire
Hours: Full time 37.50
Travel: Up to 30% EAME travel
Closing Date: 26th June
Job Reference: R0000260162
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers
succeed.
Your Impact Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we
are building a better world, so we can all enjoy living in it.
Posting Dates:
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .
There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.
Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.