Job Information
TEKsystems PC Support Technician in Des Moines, Iowa
Description:
-Looking for someone with an understanding of organization, communication, customer service. -Interpersonal skills needed, as well as ability to collaborate. -Role will involve taking questions from business partners, viewing client data, helping with IT asset management systems, organizing and reviewing hardware inventories, looking up warranty status on hardware, reviewing requests, submitting security requests for logins to website, working with BUs to assist advisors with questions and needs. All will be internal information. -In house training on Principal systems and business knowledge will be provided. -Training turnaround is 2 months. -Soft skills important here. - Need 1 new contractor to assist with hardware deployment activities. The day to day is managing hardware inventory, image and prep laptops, ship equipment and work with end users to onboard them. - Technologies uses are Windows, SCCM, ServiceNow, Sharepoint Online, Office 365. - The skills they are looking for in the ideal candidate? - Preferred Laptop and equipment deployments, asset accountability. Hardware deployment and inventory management experience. Detail oriented and customer service oriented - The size and culture of the team is 8, 3 FTE and rest contractors. Going to be going through Intern season, refreshing computers.
Skills:
PC Technician, hardware support, imaging, customer support, hardware deployment
Top Skills Details:
PC Technician,hardware support,imaging,customer support
Additional Skills & Qualifications:
Strong customer service skills. Team player mentality. Patience and problem solving skills. Power Automate is a nice to have.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.