Job Information
WindStream Communications Analyst I-Field Operations in Des Moines, Iowa
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.
As part of the Kinetic family, you’ll have the opportunity to work with cutting-edge technology, including premium broadband, security solutions, voice, and digital TV services, all delivered through our enhanced fiber network.
Join us in revolutionizing how people connect and communicate. Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better™ every day.
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About the Role:
This position is perfect for an individual with lots of energy and desire to learn in a very challenging, fast paced work environment. Must possess strong written and verbal communication skills, and high analytical and project management skills. Will be using Microsoft Office products and should possess intermediate level skill with Excel and Word. Other Kinetic tools include:Tableau, OFSC, GIS mapping software, CSA Viewer, Field Map, GComm, UQual, EPM, Job Trac, Winbuy, Outsourcing Application, and other internal Kinetic systems.
What You'll Do:
Support State President and Field Operations management team daily. Tracking and reporting on various projects such as lateral builds, escalations, fiber deployments and other initiatives. Other Field Operations support activities as assigned.
Provide accurate, timely, and concise updates both verbally and in writing.
Maintain and update several data lists daily, ensuring organization and accuracy.
Multitask efficiently in a fast-paced environment, meeting required timelines.
Analyze data and recommend appropriate courses of action.
Communicate professionally across all platforms, including emails, phone calls, and video conferences.
Collaborate with multiple levels of authority to ensure effective communication and project execution.
Do You Have:
College degree with 0-2 years of professional-level experience, or 4+ years of professional-level related experience, or an equivalent combination of education and experience
Must be detail-oriented, self-motivated, and capable of maintaining a professional demeanor in all communication forms
Excellent communication and interpersonal skills
Even Better:
OSP Engineering knowledge
Familiarity with multiple Microsoft Office applications
Previous experience with Windstream systems and applications
Strong knowledge and aptitude in outside plant construction
Physical Tasks - Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33%
Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier
The pay range for this position is $43,500 to $53,800.
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Our Benefits:
Medical, Dental, Vision Insurance Plans
401K Plan
Health & Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational Assistance Plan
Identity Theft, Legal, Auto & Home and Pet Insurance
https://windstreambenefits.com
Windstream CIB Statement:
Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.
Our Employee Resource Groups:
WinVets – Veteran Employee Resource Group
WOW – Women Employee Resource Group
WINPRIDE – LGBTQ+ Employee Resource Group
WBPN – Black Professional Resource Group
WARG – Ability Resource Group
LaFamilia –Hispanic Resource Group
AAPI - Asian American Pacific Islander Resource Group
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens: Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements.
Job Details
Job Family Field Operations
Job Function Operations
Pay Type Salary