Job Information
TPAM Inc. Operations Manager in Defiance, Ohio
Full job description {#full-job-description tabindex="-1"}
Overview: We are seeking an experienced Operations Manager to join our team. As the Operations Manager, you will be responsible for overseeing and managing all aspects of our business operations. This is a key leadership role that requires strong strategic planning, project management, and leadership skills. Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures. Serve as a company representative on regulatory issues. Carry out supervisory responsibilities in accordance with company's policies and applicable laws. Operations manager duties and responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employee's performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards.
Duties:
Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
Plan and review compensation actions; enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Purchase materials, plan inventory and oversee warehouse efficiency
Help the organization's processes remain legally compliant
Formulate strategic and operational objectives
Manage budgets and forecasts
Perform quality controls and monitor production KPIs
Find ways to increase quality of customer service
Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labor budget expectations
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident-free workplace
Manage relationships with key operations vendors
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with GM and TOP management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Communicate all operating policies and/or issues at department meetings
Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses
Remain compliant with OSHA health and safety regulations and other governmental regulations
Overseeing the production of goods and services
Planning the distribution of resources and materials
Making sure every department meets its goals and key milestones
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