Job Information
Aldridge Senior Support Engineer in Dallas/Fort Worth, Texas
Are you energized by solving complex technical problems? Do you like to ensure technology is serving clients well? If so, read on.
The primary mission of the Senior Support Engineer is to provide thorough technology expertise to our clients and Aldridge. In this role, individuals will have the opportunity to identify, pilot and test technology solutions to further improve our processes and services; and to be a thought leader and mentor in understanding and supporting well-aligned technology solutions for ourselves and our clients. This role requires advanced technical knowledge across a broad range of technical skills, and the ability to deal with abstract concepts, systems and ideas in an organized and self-disciplined way. The ideal candidate is precise, methodical, and can manage multiple priorities.
Accountabilities:
Resolve L3 Support Requests
Architect, pilot and implement technology solutions and improvements
Evolve and improve our technology solutions delivery to our clients
This role requires:
Passion for knowledge
Logical thought process
Advanced Technical ability
Excellent client-facing communication, both written and verbal
Exacting level of attention to detail
Ability to manage multiple priorities
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