Job Information
Kelly Services Product Operations Manager in Cupertino, California
Product Operations Manager, Cupertino, CA (Hybrid)
Kelly Services is seeking a Product Operations Manager for one of our top clients.
Length: 6 Months
Type: Contract W2
Pay Rate: $negotiable/hr. (W2)
Schedule: Standard
Interview Process: Virtual or Onsite
Description
Join the App Store Product Operations and Tools team to work on opportunities to optimize
global business operations of the App Store and Arcade. You will lead cross-functional
projects to design operations and tools for new App Store and and Ecosystem product
features across all existing and new platforms. You will work with product management and
engineering teams, drive alignment across cross-functional business teams, implement new
business operations, ensure seamless feature launches.
Responsibilities:
Define operations and build technology solutions for App Store, Arcade and Ecosystem product features, across existing and new platforms
Partner with the product team to identify, define and execute on business and operational use cases, during the product feature development process
Develop requirements and work closely with engineering teams, to build and deploy tools and systems to support new product features
Ensure cross-functional business partners are aligned on the key objectives of the product feature and its roll-out
Develop new processes in support of launching and sustaining new product features and work with business teams to develop resources and information required to support new products (training, playbooks, process documentation, resolution paths, FAQs, etc)
Plan and drive global product launches, in partnership with cross-functional business teams, product management and engineering
Work with business teams to track product-related challenges, and feature enhancements for future development.
Key Qualifications
Undergraduate degree in Business, Information Systems, Computer Science, or related field; Advanced degree a plus
6+ years of experience in product management for tools or consumer products, product operations or business operations
Experience at a high-growth technology firm; Digital Media/ Entertainment/ Mobile Gaming industry experience preferred
Experience with full product lifecycles and New Product Introduction (NPI) activities
Experience in identifying business needs, developing use cases for complex products, and establishing new processes across cross-functional business operations
Ability to define and develop technology solutions working with internal and external engineering teams
Successful track record of building strong partnerships and leading large cross-functional teams and projects across multiple international regions
Knowledge of the iOS, macOS and App Store ecosystems preferred
Excellent communication skills (written and verbal), relationship management skills, project management skills and the ability to understand and resolve complex business issues
Ability to juggle multiple priorities simultaneously and independently
Willingness to adapt in a highly demanding, team-oriented and fast-paced environment with rapidly changing direction and new challenges
Apply Today!
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Technology?
Looking to put your tech expertise to work on today’s most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you’ll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world’s most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, make an impact, and grow your tech career.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.