
Job Information
ANSYS INC Technical Account Manager - FAandD - Remote in COTTONWOOD HEIGHT, Utah
Requisition #:15910
Our Mission: Powering Innovation That Drives Human Advancement
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career.
Summary / Role Purpose
The Technical Account Manager (TAM) functions as a true partner to our customers by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and infrastructure configurations to deliver an outstanding experience. The TAM works closely with the Enterprise Account Manager (EAM) to identify opportunities that will expand Ansys' footprint, plan and prioritize the necessary technical activities to achieve the account growth plan. These activities span positioning of all Ansys products and include co-ordination with presales, technical support, consulting, training, as well as interfacing with the Ansys development and marketing teams.
This role is not available for sponsorship
Key Duties and Responsibilities
Establish a long term and sustainable relationship with the assigned accounts, by aligning Ansys' solutions with the client's key business initiatives; the Technical Account Manager is viewed by the customer as their Single Point of contact for all technical activities
Work collaboratively with the EAM, identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
Work with the EAM to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met
Ensure a close connection between the team and Ansys Development for effective response to all defects and enhancement requests
Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
Participate and contribute to field-factory interlock on Ansys product enhancement and competitive solution positioning
Lead opportunity qualification and drive technical campaigns for complex engagements, advise on market sizing initiatives
Lead account-based marketing strategy, drive technology deployment and adoption including partner solutions
Minimum Education/Certification Requirements and Experience
Required education and degree type: BS or MS or PhD in Mechanical/ Aerospace/Electrical Engineering or related field
Required minimum years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
Demonstrated use of relevant... For full info follow application link.
ANSYS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, se xual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.