Think Beyond The Label Jobs

JOB REQUIREMENTS: We are looking for Customer Service Representatives for a global fitness equipment manufacturer headquartered just outside of Madison, WI. Our client is committed to the health and wellness of the communities they serve and their employees. As a Customer Service Representative, you will be a part of a friendly, supportive, team that shows their appreciation through various employee perks! Highlights: - Temporary with the opportunity for permanent hire - Comprehensive benefits package offered upon permanent hire: Medical, dental, and vision insurance, life insurance, disability insurance, 401K with match, PTO, paid holidays, tuition reimbursement, and more! - A corporate wellness program that includes access to a world-class fitness facility - Pay Rate: \$18/hr - Schedule: Full-time, Monday- Friday, 8:00 am to 5:00 pm - 100% onsite in Cottage Grove, WI Responsibilities: - Achieve and maintain department standards - Troubleshoot problems with customers via phone and resolve efficiently using diagnostic procedures within department work practices - Ensure accurate documentation of all call data in the CRM system - Promote a positive team atmosphere - Special projects as assigned ***** OTHER EXPERIENCE AND QUALIFICATIONS: - A high school diploma or equivalent degree required - Call center/customer service experience required, fitness industry experience preferred - Microsoft Office suite proficiency - Ability to type 30 wpm - Excellent communication skills - Ability to troubleshoot and problem-solve ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.spherion.com/jobs/customer-service-representativecottage-grove43440277/ This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.