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JPMorgan Chase Telecom Client Solutions Architect Manager, Vice President in Columbus, Ohio

Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success.

As a Client Solutions Architect Manager in Telecom Network Product Line , you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.

Job responsibilities

  • Leads the configuration and modification of the firm's products and solutions, often in partnership with Technology, to fit complex client use cases

  • Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning

  • Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions

  • Identifies and defines development requirements for product design enhancements based on client feedback

  • Develops connectivity solutions which align with product line and business objectives

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise working across a related broad set of products

  • Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain

  • Experience supporting Sales in pricing, pipeline planning, and account planning

  • Experience working with clients in a technology field and interfacing with engineers

  • Experience working within the telecommunication or network industry, either acquiring or selling global connectivity related solutions

  • Knowledge of global telecommunication providers, including both terrestrial and subsea cable systems

Preferred qualifications, capabilities, and skills

  • Networking, Telecom or Cloud certifications a plus

  • Experience with Atlassian's Jira and Jira Align products

  • Working with and leading geographically dispersed teams

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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