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IS Epic Senior Systems Analyst - Patient Experience Requisition ID 2024-51304 Category Information Technology Overview The IS Applications Senior Systems Analyst is responsible for analyzing business needs, defining requirements, developing solutions, implementing systems, and managing installed applications in support of the Business/Clinical applications at Nationwide Children's Hospital. The IS Applications Senior Systems Analyst will have a thorough understanding of applications and database in a complex client/server architecture. A Senior Systems Analyst provides mentoring and leadership for the Applications team through a thorough knowledge of business and healthcare operations and supporting technology, and project management. Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities Systems Analysis and Support Plans, designs, develops, tests, implements, and supports information systems to meet organizational needs. Provides customer service to define business needs and translate those needs into system functionality requirements. Provides analysis on system design specifications and system/product evaluation. Provides system coding and programming as required. Develops and implements data queries and reports as needed. Creates and maintains high quality system, report, and interface test scripts. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for the identity management systems, understands and approves back up procedures, business continuity/high availability, tests DR plans and system restores, and maintains current data in DR databases and tools.? Assist to determine and defines necessary budget items to support assigned systems.? Coordinates IS resources for project and operational support Develops system documentation. Provides effective user training and support. Provides troubleshooting, problem analysis, debugging, and resolution of assigned system issues. Performs system updates, patches, service releases, and upgrades as needed. IS Operational Support Utilizes IS Operational support systems to include the Help Desk, Change Control, Problem Management, source and version control, and other systems as required; leads the development of these systems through feedback and analysis, and assists in enforcing the support and use of these systems throughout IS. Builds and maintains vendor relationships to ensure products and/or services meet t