Job Information
TEKsystems Medical Customer Service Representative in Colorado Springs, Colorado
Description.
Actively looking for someone who is able to handle a lot of data entry, taking orders from customers over the phone. Contractor will be working in a Patient Database. Receiving and handling of all incoming referrals and orders per HIPPA regulations, including but not limited to:
o Patient Demographics
o Emergency Contact Information
o Insurance Information and Verification
o Physician Information
o Diagnosis
o Billing Information
5-20 inbound calls
Roughly 20 outbound calls
Will also need to greet customers if they come in to the office. Not a lot of foot traffic, but looking for someone who is comfortable speaking with individuals if they come in
Skills
Data entry, customer service, computer skills, Microsoft office, receptionist, office
Top Skills Details
Data entry, customer service, computer skills, Microsoft office, receptionist, office
Additional Skills & Qualifications
High school Diploma or GED
At least 6mo of customer service or office work environment
At least 6mo experience working in the medical field
Multi-task
Microsoft Office experience
Best Vs Average
40 WPM Excellent Computer skills
2 years in a in Customer Service (Patient Access rep, scheduler, call center representative)
Experience handling a high volume of calls
Professional, friendly attitude
Customer Service Experience
Experience Level
Entry Leve
Pay and Benefits
The pay range for this position is $19.00 - $19.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Colorado Springs,CO.
Application Deadline
This position will be accepting applications until Dec 27, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.