Job Information
SAIC Configuration Management Database Technician in COLORADO SPRINGS, Colorado
Description
We are seeking a Journeyman-level Configuration Management Database (CMDB) Technician to support our IT operations team in Colorado Springs, CO. This flexible role is ideal for professionals with intermediate experience in configuration management, asset tracking, and CMDB tool usage. The technician will assist in maintaining accurate configuration data, supporting ITIL-aligned processes, and ensuring effective collaboration across technical teams.
Responsibilities:
Incorporate, maintain and update CMDB to ensure data integrity, accuracy, and compliance with configuration management policies
Support configuration management activities including identification, control, status accounting, and verification of configuration items (CIs)
Utilize CMDB tools for data entry, validation, and reconciliation
Conduct routine audits and data quality checks to identify discrepancies and coordinate resolution with IT stakeholders
Assist with Change Management and Asset Management processes by ensuring CI relationships and dependencies are documented
Generate basic reports and dashboards to support decision-making and operational efficiency
Contribute to the documentation and refinement of CMDB procedures
Qualifications
Qualifications:
Bachelors with 2 + years of experience working with CMDB tools in enterprise or government IT environments (examples could include: Ivanti Neurons for Discovery, ServiceNow CMDB, ManageEngine, ServiceDesk Plus, Device 42, BMC Helix or SolarWinds Service Desk, etc.). Additional years of experience can be used in lieu of a degree
Active Secret clearance
ITIL 4, especially Configuration, Change, and Asset Management familiarity/experience
Strong attention to detail and ability to manage large data sets accurately
Proficiency with Excel or similar tools for data reconciliation and reporting
CompTIA Security+, CompTIA A+, or equivalent certifications
Experience in federal or DoD environments is strongly desired
TS/SCI clearance desired
Preferred Experience:
Previous experience as Configuration Analyst or Asset Management Technician
Exposure to CMDB tool implementation or optimization projects
Understanding federal IT compliance standards and documentation best practices
Experience with large, complex organizations with diverse IT environments
Experience with three key components of effective configuration management – Configuration, Changes and Compliance
Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2503573
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability