Job Information
OhioMeansJobs|Cleveland-Cuyahoga County Retail Sales Associate Part-Time 16 years and older - OMJ|CC in Cleveland, Ohio
OhioMeansJobs|Cleveland-Cuyahoga County is sourcing for a Retail Sales Associate Part-Time 16 years and older at a sporting venue in downtown Cleveland. **
Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Company.
The Company are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to company location.
PRIMARY PURPOSE: Assist in driving sales and overseeing the general operations of designated retail locations within Progressive Field, all while actively promoting a positive image of the Company in every fan interaction.
RESPONSIBILITIES & DUTIES:
Selling/Fan Satisfaction
- Deliver outstanding customer service by employing the START and HEART service model, incorporating suggestive selling techniques
- Uphold the "Image of Champions" to maximize sales potential and ensure fan satisfaction
- Strive towards achieving daily sales targets at both an individual and location level
- Maintain a consistently positive attitude in the workplace, aligning with the best interests of the business
- Engage in training sessions focused on fan-centric customer service while actively promoting a positive image of the Company organization
Merchandising
- Collaborate with the Supervisor to ensure that the location adheres to company visual merchandising standards
- Coordinate with the Supervisor to organize backstock and storage rooms according to company guidelines.
- Communicate merchandise needs and ideas to management and buying team
Operations/Loss Prevention
- Support the daily maintenance and smooth operation of assigned location
- Participate in training sessions to proficiently operate POS systems
- Adhere to all loss prevention standards established by the Ballpark Retail management team to safeguard company assets
- Promptly report any violations of loss prevention policies to the Retail Ballpark management team
- Partner with the Supervisor to ensure the timely completion of shipments, accurate cycle counts, and successful execution of all business initiatives for the assigned location
- Actively participates in all communication channels regarding policies, procedures, and other relevant information
- Demonstrate comprehensive knowledge of all standards and the ability to manage the location in the absence of the Supervisor
- Assume additional responsibilities as directed by Retail Ballpark management team
ROLE REQUIREMENTS:
- Previous sales, customer service, and or register experience preferred
- Capability to frequently bend, stoop, reach, and lift
- Must be at least 16 years old
- Demonstrated ability to adhere to all organizational Health & Safety protocols
AVAILABILITY REQUIREMENTS:
Available to work a minimum of 55 out of 81 home games (65%) during the months of April through October
Available to work 100% of Jewel Events and Post Season Games
Work entire assigned shift, this includes but not limited to pre-events, post events, and rain delays
Work long and irregular hours including nights, weekends, and all holidays during the baseball season
Attend all required trainings and daily briefings, as dire