Job Information
Lenovo Pre Sales Solution Engineer -PC Services in Ciudad de México, Mexico
Pre Sales Solution Engineer -PC Services
General Information
Req #
WD00063997
Career area:
Services
Country/Region:
Mexico
City:
MEXICO CITY
Date:
Tuesday, June 11, 2024
Working time:
Full-time
Additional Locations :
Mexico - Ciudad de México - Mexico City
Mexico - Jalisco - Guadalajara
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .
Description and Requirements
Description and Requirements
Lenovo is seeking a Pre-Sales Solutions Engineer who will help support the sale of basic services for our Laptops, Desktops, Workstations, Tablets and Mobile devices.
In this role you will develop custom and cost-effective services solutions for our customers. Successful candidates will evaluate customer opportunities as presented in RFPs/RFQs or Opportunity Leads, from the Services Sales teams and use this information to develop services solutions to meet customer’s requirements.
Lenovo services for our Laptops, Desktops Workstations and other devices include installation/deployment; staff augmentation; break/fix services; white glove deployment services; and asset recovery services.
As a Services Solution Engineer, you will collaborate with internal teams and Lenovo Services Delivery Partners, as well as hold responsibility for scoping the requirements and identifying appropriate partners to bid on that scope.
The ideal candidate will successfully partner across multiple organizations including, but not limited to, sales; finance; service delivery; customers and business partners and is expected to lead all elements of the opportunity lifecycle from the opportunity kickoff; stakeholder coordination and end to end solution.
The Solution Engineer will also develop Customer presentations, proposals and internal collateral as required. Upon award, thePre-Sales Solutions Engineeris responsible for the development of a Statement of Work contract with the selected business partner and/or customer and service delivery partner, which includes negotiation with the partner and the customer to ensure that requirements are explicitly documented to prevent exposure. Finally, the Solution Engineer is expected to manage assigned opportunities, and contribute to the overall business within the services group.
Position Requirements:
2-4 years of Solution and Cost Development of Managed and Professional Services, Contract creation, SOW’s, Project Management and/or IT Services experience
2 or more years of experience supporting computer hardware includingLaptops, Desktops, Workstations, Tablets and Mobile devices.
Preference will be given to candidates with direct experience in IT Services Industry focused on End User Computing
Must be fluent and proficient in speaking, reading, and writing in English
Proven success in building solutions in the IT services industry
Solid prioritization skills, attention to detail, commitment to deadlines
Microsoft Dynamics or Salesforce would be a plus
Bachelor’s degree, or equivalent experience required.
Additional Locations :
Mexico - Ciudad de México - Mexico City
Mexico - Jalisco - Guadalajara
Mexico
Mexico - Ciudad de México , * Mexico - Jalisco
Mexico - Ciudad de México - Mexico City , * Mexico - Jalisco - Guadalajara