Think Beyond The Label Jobs

Purpose of the Job The Client Operations Manager provides project execution support to the client delivery teams, specializing in technology support and inventory management. This includes project detail entry, item validation and organization as well as change management within e-commerce portal(s). The Client Ops Manager will provide oversight of order fulfilment and use data analytics to support best practices. This role is client facing, supporting client in item organization, obsolescence review and process improvement. Key Responsibilities Key point of contact for order concerns and client inventory team Provide regular updates to the client service delivery team in relation to project milestones. Support and promote inventory control procedures and best practices. Key liaison between internal warehouse services team and client inventory teams Build client relationships to support process improvement and change management Manage transitions of order information between internal HHG technology platforms Manage and own the client forecast manager & e-commerce site in coordination with internal e-commerce support team. Ensure item data is set up properly across all ordering and purchasing platforms. Validate and support SKU information updates through internal channels Responsible for HHG technology updates and data collection Support order releases to warehouse through internal HHG technology platforms Review reporting tools to ensure all technology sites are accurate Data management for order volumes, forecasted qtys and distribution. Create monthly inventory & shipping reports for client and manage any variances accordingly. Knowledge, Skills + Experience Bachelor's degree. 3+ years' experience in general project and/or inventory management, order fulfillment. Account / Project Management and/or Customer Service experience a plus. Excellent written and verbal communication skills. Ability to multitask, prioritize, and manage time effectively while working independently. Basic proficiency with Microsoft Office software, specifically Excel. Understanding of reporting tools such as PowerBi. Demonstrated aptitude in learning new technology for application in a professional environment. Ability to learn quickly, adapt and be flexible in a dynamic environment across a wide range of fast-paced business scenarios and environments. Desire to build and iterate on processes to drive best solution for client Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams. Apply Now Equal Employment Opportunity Employer: HH Global is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.