Job Information
U.S. Bank Business Technology Analyst in Cincinnati, Ohio
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Serves as a computer technology expert for assigned functional applications to assist business lines with development and ongoing support within our Lockbox Operation Groups and our New Treasury Bonds Business . Provides project release direction and support including research, analysis, review, development, implementation and monitoring of new or revised systems. Acts as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line. Compiles and analyzes information that is very detailed and often interpretive making project release recommendations based on the findings. Interfaces with internal and external resources to ensure successful completion, installation and implementation in accordance with client needs.
Core Responsibilities
Drive assigned Projects / Process Improvement initiatives to completion in a high quality and timely manner.
As needed, document user stories for Agile Teams or Project requirements
Complete analysis to accurately assess projected effort vs. benefit of initiatives
Document and ensure timely and high quality completion of all related tasks
Anticipate and successful navigate potential problems
Engage other subject matter experts as needed
Complete additional testing and/or validation of test results as needed
Provide timely and thorough communication to all interested parties
Provide status updates with appropriate content for senior management
Follow change control processes
Quantify and report actual achieved benefits
Ideal Candidate
Comfort with Technology from a workflow and quality optimization perspective (Not a programmer)
Ability to learn from written documentation, without hands on experience.
This associate will need to develop a detailed understanding of system functionality and detailed workflow.
Error Analysis – Develop the ability to research errors, pinpoint source and make sound recommendations for permanent solutions.
Statistical Analysis – Develop an understanding of key factors impact productivity.
Superior problem solving skills
Associate must demonstrate good judgment in knowing their limitations and knowing when to seek additional knowledge to ensure that their analysis and recommendations are consistently sound.
Self motivated - Able to work independently and report to remote manager.
Strong verbal and written communication skills. Individual will produce analysis artifacts and document recommendations for presentation to Lockbox Senior Management. They may also serve as a Requirements Lead, documenting requirements for medium to large Cap Ex projects. They may assist in documenting detailed Operational procedures, provide site support and occasional training.
The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Five or more years of direct experience (with project lead responsibilities), or eight or more years of related experience
Preferred Skills/Experience
Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations
Strong understanding and use of project management techniques and testing processes and supervises their use
Ability to develop test schedules, review testing plans, track test issues and report on test results
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Strong project management, organization and analytical skills
Effective interpersonal, verbal, written and presentation communication skills
Effective leadership and negotiation skills
Thorough knowledge of a business line or function area
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00 - $98,120.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.