Job Information
JPMorgan Chase Loan Servicing Specialist III in Chicago, Illinois
Elevate your career with us as a Loan Servicing Specialist III, where your skills will contribute to managing over $500 billion in loans. Join a team that values growth, collaboration, and excellence in servicing diverse market segments.
Job Summary:
As a Loan Servicing Specialist III within the Wholesale Lending Services team, you will play a crucial role in processing complex loan transactions. Your work ensures the integrity of our loan systems and supports our commitment to exceptional customer service. Join us in a collaborative environment where your contributions matter.
Located in Chicago, our Loan Servicing Center is at the heart of JPMorgan Chase's Wholesale Lending Services. With a team of 1,300 employees, we handle loan servicing for Business Banking, Global Wealth Management, Investment Banking, and Commercial Banking. Be part of a team that thrives on innovation and excellence.
Job Responsibilities:
Process complex loan transactions in a fast-paced environment
Create PDF batch work for quality control and document repositories
Enter customer and loan details into the loan system
Process payments, rate resets, and maintenance transactions
Identify and correct inaccurate or incomplete transaction information
Minimize credit and business risk through compliance awareness
Participate in projects and working groups as required
Review and complete escalated requests
Maintain proactive communication with business partners
Meet or exceed established Service Level Agreements
Required Qualifications, Capabilities, and Skills:
Bachelor's degree in Accounting, Business, or Finance
Three years of loan operations or quality control experience in banking
Proficient in Microsoft Office applications
Knowledge of ACBS and/or Loan IQ
Understanding of US Dollar and Foreign Currency Loans
Strong organizational and time management skills
Excellent interpersonal and communication skills
Preferred Qualifications, Capabilities, and Skills:
Ability to adapt to internal tracking and monitoring systems
Working knowledge of legal/credit documents
Ability to interpret standard reports and forms
Demonstrate attention to detail and accuracy
Ability to maintain high performance in stressful situations
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
Chicago,IL $23.60 - $32.25 / hour