Job Information
Labelmaster Business Operations Specialist in Chicago, Illinois
At Labelmaster, we are way more than labels.
We help both small and large businesses take the complexity out of moving and shipping hazardous materials to make the world a safer place. What are hazardous materials? They are things you deal with every day, like lithium batteries in cars and in computers, paints, varnishes, air bags, chemicals and more. And if they are shipped incorrectly, they can cause a lot of damage.
How do we help the world become safer? We sell and manufacturer new and innovative products, develop technology and consult for every industry – such as manufacturing, healthcare, automotive, transportation, food and beverages and other businesses. While not too many people know about dangerous goods, we think it is really cool and we think you might have fun with us as we re-invent our ourselves and expand into new markets.
And that is where this role comes in.
We seek a talented, motivated, and high-performing business operations professional to join the Labelmaster Software team. This individual is responsible for working closely with the sales team to provide assistance with proposal and contract review, deep process understanding for Microsoft Business Central and CE systems, reporting and analysis, and intercompany engagement and communication between sales, Marketing, Support and management. This position will need to have a deep understanding of system processes, inquisitive approach and desire to understand and learn how the technology functions.
Benefits
Health Insurance
Dental & Vision Insurance
Life Insurance
Medical & Childcare Flexible Spending Accounts
Education Assistance
401(k) with Matching
Fitness Bank
Pre-tax Transit Program
PTO Bank
Paid Holidays
Paid Diversity Days
Volunteer Time Off
Referral Bonus Program
Competitive wage ($55,000 - $65,000)
Essential Roles & Responsibilities:
The main focus of this position is to assist with the complete software sales and business operations functions.
This position will have responsibility for building, maintaining and editing sales & marketing tools, such as proposal documents, pricing sheets, customer presentations and marketing material review.
It will oversee the reporting and data requests for the software division - including Marketing & Sales reporting & analysis, design & programming of reports, running ad hoc sales queries and serving as liaison for data insight and management.
An understanding of CRM and ERP technology will be required for processing shipments, and assisting with the system process for subscription based software customers within Microsoft Business Central and CE
Engaging with internal Sales, Marketing and Support Teams and external Value Added Resellers (VARs) to continuously improve sales and implementation processes
Essential Functions & Accountabilities
Work with sales, operations, implementation and software development teams to design and deploy key reports to help manage the business and facilitate effective decision making
Analyze and Interpret user requests for reports and queries
Analyze data to drive insight and develop business recommendations to management
Collaborate with all areas of the business, and all levels of employees
Create and review contracts, NDA’s, etc.
Detailed review of presentations and marketing materials
Provide sales support – including reporting, system assistance, contract creation and review, etc.
Oversee & produce monthly Executive Database Report
Understand the ERP system processes and data
Intermediate level with Excel, PowerPoint, Word, PowerBI
Proven ability to take ownership and think outside the box
Strong ability to work independently
Dependability
Education/Training/Experience
High School Diploma or equivalent experience
Bachelor’s Degree or equivalent experience
3-5 years plus data analysis experience
Extensive experience in Microsoft Excel, Word
Experience with Microsoft SQL
Experience with Microsoft Business Central and CE/CRM
#zip
EEO Employer – Veterans and IWD are strongly encouraged to apply
Labelmaster is proud to be an Equal Employment Opportunity Employer and we are committed to the concept and practice of equal opportunity and affirmative action in all aspects of employment. It is our intent to comply with our duty to provide reasonable accommodations for qualified employees and applicants as required by law. All requests for accommodations should be made in writing to Jay Hollins by emailing jhollins@labelmaster.com.