Job Information
Compass Group, North America FRONT DESK CLERK (FULL TIME) in Charlottesville, Virginia
Morrison Healthcare
We are hiring immediately for full time FRONT DESK CLERK positions.
Location: UVA Health - 1215 Lee Street, Charlottesville, VA 22908 Note: online applications accepted only.
Schedule: Full time schedule. 7:00 am to 6:00 pm with rotating weekends. More details upon interview.
Requirement: Must be knowledgeable with Excel spreadsheets, sense of urgency, and be able to handle phone calls.
Pay Rate: $17.50 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Food (https://cg.widen.net/s/5rx27jq6sh/power-of-food-_60) !
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 806 hospitals and healthcare systems. Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 65 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare's Best Places to Work in 2020 for the 8th time and was named a Top 125 Training Organization by Training Magazine in 2020 for the 9th time. Glassdoor also named Morrison a 2018 Best Places to Work and CEO Tim Pierce a 2019 Most Admired CEO. Morrison is a Compass One Healthcare operating division within Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 21,000 professional food service team members.
Job Summary
Summary: Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products.
Essential Duties and Responsibilities:
Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible.
Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible.
Speaks to guests and coworkers using clear, appropriate and professional language.
Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages.
Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys.
Processes all payment types, including room charges and cash, check, debit and credit transactions.
Processes all check-outs; resolves issues related to late disputed charges.
Answers, records and processes guest calls, messages, requests, questions and concerns.
Follows up with guests to ensure issues have been met to their satisfaction.
Coordinates with Housekeeping to track readiness of rooms and report guest concerns.
Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary.
Provides guests directions and information regarding the property and local points of interest.
Runs daily reports, identify any special requests and check reports for accuracy.
Assigns rooms according to guest request and preferences whenever possible.
Completes designated cashier and closing reports in the computer system.
Balances and drops receipts according to accounting specifications.
Practices safety standards at all times.
Complies with record retention, Standard Operating Procedures and daily responsibilities.
Performs other duties as assigned.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1318693