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Koniag Government Services Senior ServiceNow Developer (REMOTE) in Chantilly, Virginia

KMS

Job ID 2445091

Koniag Management Services , a Koniag Government Services company, is seeking an experienced Senior ServiceNow Developer with a Secret Clearance to support KMS and our government customer. This is a Remote opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • Support the development and configuration of ServiceNow scoped and custom applications in response to the mission critical needs of our customers

  • Assist in the identification, creation, and execution of test cases for ServiceNow and other software platforms including the use of the Automated Test Framework functionality

  • Assist the team and our clients in the delivery model and supporting ServiceNow initiatives focused on business modernization supporting Department of State

  • Design and deliver effective business and operating models that enable scoped and custom applications within ServiceNow

  • Improve customer experience by delivering a cohesive and effective set of solutions through a clear strategy and data-driven delivery model

  • Proactively learn new concepts and technologies in the event analysis of situations requires an in-depth knowledge of organizational objectives

  • Be comfortable interacting with senior management, which involves influencing significant matters along with a consistent team-focused message on direction

  • Ability to drive and lead conversations in regard to overall objectives with both current and future goals and technologies

  • A true thought leader willing to both learn, implement, and educate clients on design and changes needed to move forward and expand current ServiceNow ecosystems

  • Forward thinking individual that has a balance of practical hands-on technical experience but is also capable of accurately and convincingly championing organization-changing ServiceNow deliverables.

  • Collaborate with team members to define, analyze, understand and document business and technical requirements

  • Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies

  • Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action

  • Assist and perform quality assurance driving the design, creation, testing, and delivery of technical functionality individually and with the broader team

  • Support the creation of technical architecture, design and user guide documentation

  • Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products

  • Contribute to the development of IT-related technical processes reviews, postmortems, and continual process improvement

  • Create estimations on effort required to produce ServiceNow functionality

  • Assist with identifying, building, and executing strategic and tactical ServiceNow capabilities through scoped and custom applications that align with our customers' missions and program goals

  • Attend, participate, and occasionally lead Scrum meetings

  • Support sprint demonstrations for customers as needed

  • Translate requirements/stories and mock-ups into fully functional features by working closely with the business analysts, scrum master, and product owner

  • Must be able to work across multiple operational and technical disciplines enabling organizational growth, innovation, and effectiveness

  • Assist with defining and creating future visions and identified areas of opportunity, thus delivering value across people, processes, technology and information

  • Assist with and/or drive key client deliverables, while ensuring that projects are completed on time and within scope

  • Seek innovative and creative solutions to complex technical/business problems within a logical, rigorous, and analytical framework

  • Identify where improvements and pain-points lie and develop a strategy focused on inserting the correct and maintainable technologies

  • Assist with ServiceNow portfolio of high-value opportunities with tactical delivery through alignment of vision, mission, goals and objectives

  • Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements

  • Work in a Scrum-based, Agile development process that is light on documentation and meetings and heavy on coding

  • Strong organization and time management skills while working in a rapid software development environment.

Knowledge, Skills and Experience:

  • Bachelor’s degree in IT, Computer Science, Engineering, Business or related field

  • 7+ years of experience in developing scoped and/or custom applications within ServiceNow

  • Demonstrated expertise across the full stack of Web technologies - Java, JavaScript, Angular.js, React, HTML and CSS

  • Demonstrated expertise with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment

  • Strong proficiency in building scalable, modular applications that grow with customers' missions, to include highly performant UIs leveraging widgets and widget-to-widget interactions

  • Demonstrated ability to identify and learn new technologies quickly

  • Prefer ServiceNow Certified System Administrator (CSA)

  • Prefer Service Certified Application Developer (CAD)

  • Proven experience supporting scoped and custom application development in ServiceNow

  • Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)

  • Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Proven team player and team builder

  • Strong ownership, accountability, and attention to detail in all work efforts

  • Ability to maintain current ServiceNow/industry certifications, while obtaining additional certifications where needed

  • Excellent understanding of the Agile software testing process and lifecycle, from smoke test, to integration to production deployment

  • Excellent collaboration skills and can effectively works in a team environment

  • Excellent written, verbal, presentation, and interpersonal skills

  • Experience generating technical documents (both collaboratively and independently) and able to socialize and educate members on a cross-functional team

  • Strong communication and leadership skills; able to communicate effectively with a diverse audience; comfortable working with C-level executives

  • Comfortable acting as a liaison between business and technical teams in order to drive solutions

  • Able to comprehend new concepts, ask pertinent questions, execute and document ideas and concepts with minimal day-to-day direction

  • Able to stay on task and on schedule while adhering to non-flexible deadlines

  • Must have an active Secret Clearance or above

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.

The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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