Job Information
Amphenol CIT Sr. Inside Sales Representative in Cerritos, California
Sr. Inside Sales Representative
Cerritos, CA, USA
Req #11847
Thursday, January 16, 2025
Company Information
Headquartered in St. Augustine, FL, with offices and manufacturing facilities all around the globe, Amphenol CIT is one of the world’s leading designers and manufacturers of high-performance wire, cable, and medical devices. We provide complete interconnect solutions to industries like Aerospace, Military & Defense Electronics, Space, Medical, Test & Measurement, and Industrial.
Our talented team of employees worldwide helps bring movies to your seat on airplanes, deliver mission-critical information from drones to the command office, transfer heart rhythm to paper, route communications from space, connect power to downhill oil drills, and get planes back in the air faster. At Amphenol CIT, we make the amazing possible. Take the next step to become an integral part of our team by applying today and kickstart your journey with us.
SUMMARY
The Sr. Inside Account Representative is responsible for driving revenue growth by actively managing and expanding customer accounts in collaboration with the Business Development Manager. This role involves direct customer engagement, identifying new opportunities, and providing strategic sales support to enhance customer satisfaction. The Inside Sales Representative will act as a key liaison between customers and internal teams to ensure Amphenol CDI is represented professionally and meets service, quality, and business objectives.
ESSENTIAL JOB FUNCTIONS
Proactively manage assigned customer accounts by providing sales support, processing RFQs, and overseeing sales order management.
Collaborate with the Business Development Manager to develop sales strategies, set sales objectives, and work toward achieving revenue targets.
Establish and maintain strong customer relationships through regular communication, understanding their needs, and identifying upselling or cross-selling opportunities.
Translate customer inquiries into sales opportunities, applying strategic logic and problem-solving to drive growth.
Provide pricing recommendations based on market trends, customer requirements, and business profitability objectives.
Work with internal teams, including operations, engineering, and supply chain, to ensure timely and effective fulfillment of customer orders and expectations.
Monitor and analyze customer purchasing patterns, forecasts, and program performance to identify growth opportunities and areas for improvement.
Manage customer performance scorecards and drive initiatives to enhance service levels and customer satisfaction.
Actively participate in resolving customer issues, ensuring timely and effective resolutions to maintain strong business relationships.
Maintain up-to-date industry knowledge, market trends, and competitive insights to support sales initiatives.
Identify process improvements and contribute to enhancing the efficiency of sales operations and customer engagement.
*Other duties as required in support of the department and the company*
SUPERVISOR RESPONSIBILITIES
This position does not have any supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED.
Associate degree or two (2) years’ work experience in a specific area/field.
5+ years’ experience in customer facing Inside Sales, Sales or Business Development.
Two (2) years of experience managing large account portfolios.
Experience in the aerospace, military, and defense industry, or cable assembly business preferred.
Electrical/electronic engineering background a plus.
LANGUAGE SKILLS
Ability to read, write, speak, and understand English.
Proficient written and verbal communication skills.
Bilingual preferred.
JOB SKILLS
Experience with CRM software (e.g., Salesforce).
Knowledge of ERP systems, SAP preferred.
Proficient computer skills with the ability to learn new software.
Proficient in Microsoft Office suite (Outlook, Word, Excel, Teams).
Excellent communication (written and verbal) skills including active listening.
Excellent phone etiquette.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Understanding of sales performance metrics.
Experience delivering client-focused solutions to customer needs.
Service-oriented and able to resolve customer grievances.
Excellent negotiation skills
PHYSICAL DEMANDS
While performing the duties of this job, the employee must be able to be stationary for prolonged periods working on a computer. The employee is regularly required to use hands to finger, handle or feel, and talk or hear. The employee frequently is required to reach with hands and arms. The employee is required to stand and walk. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Work is performed in a normal office environment with minimal physical risks involved. The noise level in the work environment is low to moderate.
ENVIRONMENTAL POLICY
Amphenol Connecting Devices Inc. is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to comply with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all our global operations. This will be achieved through a comprehensive Environmental Management System that provides the framework for setting and reviewing environmental objectives and targets of Amphenol Connecting Devices Inc.
PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS
ASTM F–2412–2005, ANSI Z41–1999, or ANSI Z41–1991 rated safety toe shoes in specific areas.
Clear ANSI Z87.1 safety-rated glasses in specific areas.
Hearing protection, in specific locations.
Ability to compile with JSA in specific areas.
EXPORT COMPLIANCE DISCLAIMER
This position includes access or potential access to ITAR and/or EAR technical data. Therefore, candidates will need to qualify as a US Person which is defined as a US Citizen, or a Permanent Resident (Green Card Holder).
TRAVEL
5% - 10%
AMPHENOL CIT RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT-WILL." THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
Amphenol CIT is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. For more information regarding EEOC requirements please visit http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).
Amphenol CIT participates in the United States Department of Homeland Security E-Verify program. The E-Verify program is a web-based employment eligibility verification system for newly hired employees operated by the U.S. Citizenship and Immigration Services.
Any candidate that needs an accommodation or assistance with the application process should contact HR at recruiting-corp@carlisleit.com
Other details
Pay Type Hourly
Min Hiring Rate $28.00
Max Hiring Rate $38.00
Travel Required Yes
Travel % 10
Required Education Associate Degree
Cerritos, CA, USA
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