Job Information
The Walt Disney Company Revenue Management Analyst in Celebration, Florida
About the Role & Team
Are you passionate about driving consumer-facing strategies with direct impact to the Walt Disney World Parks and Resorts business? Are you a partner-focused teammate with a natural curiosity to understand the “why” behind business performance? Consider joining our team!
Our team works closely with the Revenue Management team for each ship to build pricing and promotions business rules in the Disney Cruise Line reservation system as well as implement inventory build throughout the year. We manage business rules, create exception reports, and address reservations with pricing or promotion issues. Through partnerships with Travel Account Operations, and Guest Communications, and Business Systems Management, we also build annual cruises and all the associated rules that support said cruises and launch them in coordination with the digital team.
What You Will Do
Every single day in this role is different! On any one day you might:
Manage business rules for pricing and promotions within the Disney Cruise Line’s reservation system
Create/Audit exception reports to ensure prices, promotions, and taxes are being accurately implemented on reservations.
Solve reservations with pricing and promotion issues as requested by BSM and SGS.
Complete ad hoc projects and data analysis to assist in correcting and improving business processes.
Leverages SQL and Tableau to create ad-hoc queries and reports to validate and audit data for various teams upon request
Address issues from guest services to troubleshoot reservation issues related to business rules
Partner with the digital team to ensure continuity between the Seaware reservation system and disneycruise.com
Build inventory for future cruise sales in the Seaware reservation system and associated business rules
Work with other departments to support test environments for the reservation system
Required Qualifications & Skills
1+ years of meaningful work experience
Proficient in Excel (advanced functions)
Proven experience with database reporting tools
Strong analytical and communication skills
Shown success collaborating with a range of partners
Strong sense of responsibility, ownership, and pride in delivering quality results
Ability to quickly learn new systems and processes
Preferred Qualifications
Tableau or other data visualization tools.
Excel with VBA experience
Education
- Bachelor’s degree in Business, Finance, Industrial Engineering, or related field
Job ID: 10077217
Location: Celebration,Florida
Job Posting Company: Disney Experiences
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