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Computer Systems Analyst II-Financial Aid

Full-Time

$29.58/Hour

Montana Technological University provides a comprehensive benefits package for all eligible positions that includes health, dental and vision insurance, mandatory retirement plan with employer contribution, partial tuition waiver, and a wellness program.

Applications received by October 28, 2024 will be guaranteed full review and consideration.  Applications received after that date may be considered until an adequate applicant pool has been established.

Montana Tech’s Financial Aid office seeks a Computer Systems Analyst who is committed to delivering efficient and effective service to students. This individual will have primary responsibility for testing and implementing computer system enhancements to support compliant distribution of financial aid. To accomplish this, the position will design, test, assess and troubleshoot functionality within Ellucian Banner and other platforms that support financial aid services. This professional will serve as a leader in designing and implementing processes to support complex financial aid data systems and improving the student experience. The Computer Systems Analyst will develop new and enhanced reporting/analytical capabilities, establish startup procedures for each new year in Banner, and serve as primary administrator responsible for creating/delivering report compliance metrics. Essential duties also include following established processes and procedures that support the timely and accurate distribution of financial aid. This includes delivering exemplary customer service and expert guidance to students/families related to available aid programs, eligibility, and application procedures.

Duties:

• Troubleshoot problems with Banner software by utilizing product manuals, the Ellucian customer support site, and user support groups. Implement identified solutions

• Assess functionality and develop upgrade/new release test plans

• Lead upgrade and testing efforts related to financial aid computer systems. Collaborate with end users and technical representation as needed

• Advise and train stakeholders in the proper usage of Banner software

• Serve as a project coordinator by providing technical leadership and expertise during all phases of planning and implementation.

• Conduct meetings to design processes, set expectations, and gather business requirements to improve complex financial aid data-processing systems

• Serve as the primary lead to coordinate needs between vendors and end users to provide effective and sustainable solutions

• Analyze diverse client needs in order to plan and develop complex new data-processing systems or devise new multi-dimensional ways to apply existing systems’ resources to additional operations

• Explore, analyze, and test commercially available software

• Recommend and support technology improvements

• Develop new and enhanced reporting/analytical capabilities

• Establish startup procedures for each new aid year in Banner

  This person will also participate in the timely and accurate distribution of financial aid by executing the following duties:

   

• Analyze information and make final determinations in specialized areas of student financial aid packages such as:

• Developing comprehensive grant, scholarship and/or work study packages

• Resolving unusual needs including payment plans, loan and repayment requirements

• Serve as primary administrator responsible for creating/delivering report compliance metrics for:

• Pell Grant payments to the federal government

• Student and PLUS Loan originations and disbursements

• Federal Work Study earnings to federals student aid

• Financial Value Transparency/Gainful Employment reporting to the National Student Loan Data System

• Return of Title IV Funds

• Conduct primary oversight and validation of Satisfactory Academic Progress for all aid recipients

• Provide official notification and documentation to students regarding changes in status

• Manage grant and loan applications and modification. Ensure all compliance processes and procedures are administered uniformly

• Enter student aid data into Banner with attention to detail and confidentiality

• Maintain confidential hard copy and electronic files

• Provide exemplary customer service and expert guidance to students/families on available financial aid programs, eligibility criteria, and application procedures

• Stay informed about federal and state financial aid regulations.

  Required Qualifications:

  Required qualifications:

• Bachelor’s degree in business administration, technology, or related field plus experience in information systems management or an equivalent combination of education and experience.

• Experience with Microsoft Office Products, including MS Access.

• Must be able to be granted access to federal aid databases, meaning cannot be in default on any federal loans

  Minimum Knowledge, Skills & Abilities

• Expert proficiency in database management systems

• Ability to analyze complex problems and implement solutions

• Ability to interact with diverse groups and build strong relationships with team members

• Ability to work independently to manage multiple priorities and deliver quality results

• Ability to read, understand, and follow high-level policies and guidelines and apply those to daily responsibilities

• Articulate communication, both written and verbal

• Ability to maintain composure and professionalism in challenging situations

  Preferred Qualifications:

• Two years experience in financial aid

• Previous experience with Banner

• Experience working in higher education

  For full consideration application materials must be complete.  

  Please include: 

• Cover letter addressing qualifications,

• Resume

• Contact information for 3 professional references. 

   

  For full consideration application materials must be complete.

  Any offer of employment is contingent upon a satisfactory criminal background check.

  Montana Tech is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged. Montana Tech makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, Montana Tech provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans.

  To claim veteran’s preference please complete the employment (veteran’s) preference form located on the employment page and email to humanresources@mtech.edu. You must include the job title of the position in which you are applying.

  Employment (veteran's) preference form

  To request an accommodation for the application or interview, please contact Cathy Isakson 406-496-4380; cisakson@mtech.edu

  Why Work at Tech?

  Help meet the changing needs of society by providing a transformative student experience by helping develop leaders for tomorrow by advancing science, engineering and technology.

  In addition, Montana Tech offers an attractive benefits package* which includes:

• Medical, Dental, and Vision Insurance with low deductibles and comprehensive coverage.

• Generous employer contribution toward monthly health care benefits worth $6.08 per hour.

• 5.9% retirement employer contribution for eligible employees

• 11 Holidays per year

• 3 weeks of Annual Leave to start

• Generous sick leave policy that can be used for sick children, doctor and dentist appointments as well as bereavement.

• 6 credits of coursework free per year (fees not included)

• Life and Disability Insurance

• Reduced tuition for dependents after 4 months of employment for eligible employees

• Employee Assistance and a Wellness Program

• Optional Retirement Plan for eligible employees

• Possible remote work days with supervisor approval and eligible positions.

  • Benefits are dependent on position type and terms and conditions of eligibility.

  Montana Technological University, Butte Montana, is nestled in the Heart of the Rocky Mountains along the Continental Divide, where I-15 and I-90 intersect. We are home to the largest National Historic District in the country. Montana Tech is a special focus institution with a reputation for excellence and value. Montana Tech is ranked #1 in the nation by CollegeNET.

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